CH Carolina Herrera is House of Herrera’s luxury lifestyle brand. As one of the most prominent brands in the industry, CH Carolina Herrera’s immediate success was backed by Venezuelan designer Carolina Herrera’s career as a global icon in luxury and timeless elegance.
Featuring accessories, women’s, men’s and children’s collections, the brand rapidly established itself with more than 400 stores in Europe, the Americas, Middle East and Asia.
CH Carolina Herrera is part of STL Sociedad Textil Lonia, a global company with more than 800 stores in 43 different countries, and a team of more than 2500 employees.
Talent, innovation and constant growth can be found at the core of this dynamic and creative group. Our culture is based on teamwork and passion for our brands. We are looking for colleagues who will bring talent and commitment to the team and who want to grow in a fast-paced, international organization. Our aim is for you to become a part of our project and accomplish your goals by our side.
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401(K)
Paid Time-Off
Flexible Spending Account (FSA)
Life Insurance
Commuter Benefit Plan
Employee Discount
General Description:
The Key Holder is responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service and driving customer loyalty. A Key Holder acts as a role model for new and existing employees by assisting in improving their brand, product and service awareness.
Responsibilities include, but are not limited to:
Responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service and driving customer loyalty
Providing excellent customer service following the company customer experience protocol
Maintaining and developing the store Client book (sales after care
Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandizing standards
Achieving daily and weekly individual sales targets and KPI´s as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
Assisting with merchandising and inventory activities.
Keeping the sales floor and store image neat, organized, clean and stocked
Processing transactions accurately and efficiently
Complying with all sales related policies and procedures
Unpacking, hanging/folding merchandise, stocking checks and securing security tags when needed)
Monitoring the new staff training: Acting as a role model to implementing the internal procedures, the company standards and the product awareness
Providing active support by sharing knowledge as a brand expert, in order to help develop new staff correctly with the aim of achieving the store goals
Requirements:
Minimum 2- years retail management experience, preferably in fashion luxury brands
Strong experience in creating and maintaining clientele relations
Excellent communication skills
Passionate for fashion
Competencies:
Identification with the company
Interpersonal communication
Initiative
People Development
Passion for fashion
Results oriented
Ability to work under pressure while maintaining a positive attitude
Bi-lingual (Spanish) is a plus
For more information regarding our company and products please visit:
www.chcarolinaherrera.com
Sociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless to race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status or any other characteristic protected by applicable federal, state, or local laws.
Seniority level
Associate
Employment type
Full-time
Job function
Management and Customer Service
Industries
Retail and Retail Luxury Goods and Jewelry
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