Regional Vice President of Operations - Remote Site Services
Salary Range: $150,000 - $170,000 per year
Additional Compensation: 20% Bonus eligible
Pay Grade: 18
About Us
We are a leading provider of comprehensive support services, specializing in food service and facility maintenance for clients and their employees in offshore and remote land sites. Our specialty division focuses on delivering exceptional catering, housekeeping, and facility support services, with a commitment to including local communities in our business operations.
Our dedicated team of culinary professionals, kitchen support personnel, and hospitality experts work tirelessly to provide unparalleled guest services. We support every aspect of daily life for our clients' resident workers, 24 hours a day, 365 days a year.
Job Summary
As the Regional Vice President of Operations, you will oversee our land-based operations in Alaska, directing and implementing operational programs, policies, and procedures. Your primary focus will be ensuring contract compliance, profitability, safety, and client satisfaction across multiple accounts in the United States. This role involves managing all operational and business activities, either directly or through subordinate managers.
Key Responsibilities
Manage catering and facilities management services at multiple locations, ensuring compliance with client service level agreements.
Achieve financial targets, including budget and unit cost goals for each service at all assigned locations.
Supervise District and Project Managers, ensuring adherence to company policies and procedures, managing operational needs, and meeting client expectations.
Oversee personnel management, laundry management, and resource allocation, ensuring adequate staffing and detailed manpower plans.
Lead Health, Safety, Environment, and Quality (HSEQ) initiatives, promoting safe practices and tracking proactive behaviors at each site.
Build and maintain strong customer relationships, setting and delivering on satisfaction metrics and standards.
Drive cost-saving initiatives as per contract requirements.
Travel regularly (50%+) to client sites across multiple regions, managing key performance indicators and completing necessary documentation.
Submit financial documentation for account management, execute contract scope management, and effectively manage subcontractors.
Develop and execute project plans using project management software.
Supervise 4-5 direct reports and up to 500 total employees, providing overall direction, coordination, and evaluation in accordance with organizational policies and applicable laws.
Preferred Qualifications
Bachelor's degree from a 4-year college or university; or 5 to 7 years of related experience and/or training; or equivalent combination of education and experience.
Experience in food service management, particularly with a catering background in offshore and/or remote site environments.
Ability to travel 15-20% within the assigned territory.
Hospitality or hotel operations experience.
Regional or multi-unit management experience.
What We Offer
Competitive wages
Comprehensive benefits package including health, medical, dental, and vision insurance
Retirement plans
Additional insurance options to meet individual needs
Ongoing professional development opportunities
We are an equal opportunity employer committed to treating all applicants and associates fairly based on their abilities, achievements, and experience, without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
We maintain a drug-free workplace and welcome applicants with criminal histories to apply. All qualified candidates will be considered in a manner consistent with applicable federal, state, and local laws.
Join our team and be part of a dynamic organization dedicated to providing exceptional support services in challenging environments. Apply today to take the next step in your career!
Employment Type: Full-Time
Seniority level
Executive
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Human Resources Services
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