Retail and Community Manager
Brunch is a New York-based lifestyle brand specializing in comfort-driven footwear and an easy-going attitude. Designed for the in-between moments, Brunch delivers everyday luxury with a nostalgic spin on travel and leisure.
We are looking for individuals that want to be a part of a lean, entrepreneurial and fast-pace team, but also want to kick it once the day ends. We are looking for a Retail and Community Manager that can oversee daily activities across retail operations, retail marketing and its integration with our digital efforts.
Key Responsibilities
- Manage operations leading up to store openings; Such as store design, inventory management, staffing, onboarding, managing vendors and on-site store setup
- Manage day to day retail operations, and act as the main point of contact for all retail team members; merchandising, HR, store organization, product storytelling, store procedures, team roles and any relevant team-wide updates
- Teach the team how to sell products on a retail level. Everything from building relationships, clienteling and merchandising. Introduce formal training programs, and calendars thereafter
- Work in the store on select days each week and act as a key representative of the Brunch brand (includes working select weekends throughout the year)
- Contribute to the development of a robust retail marketing strategy, including the continued concepts of marketing initiatives surrounding the store for year-round marketing
- Lead concept and execution for all retail events/activations
- Lead and manage the reporting of store performance, and its correlation with retail marketing initiatives; including EOD reports, monthly sales reports and so on
- Take a leading role in the development of gifting as a channel for growth, including overall strategy, outreach, packaging, execution and reporting thereafter
- Foster member relationships, drives community engagement, and identifies opportunities to further expand on brand loyalty.
- Manage relationships with key partners on a continued basis – Includes managing social media and relationship follow up
- Work with our marketing team to develop and execute a Brand Ambassador Program, that helps build micro-communities that resonate with the Brunch brand
Qualifications
- Bachelor's degree in a business or related field
- Experienced (3+ years) leader; preferably has operated in an early stage, entrepreneurial company
- Familiarity with all business functions including Finance, Fulfillment, CX
- Exceptionally organized. Able to multitask and prioritize, highly detail-oriented with exceptional follow-through
- Must have exceptional computer skills (MS Office, Excel)
- Collaborator who values integrity, innovation, respect and excellence.
- Willing to travel and work weekends as needed
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Marketing and Sales -
Industries
Retail Apparel and Fashion
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See who you knowFeatured Benefits
Inferred from the description for this job
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Medical insurance -
Vision insurance -
Dental insurance
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