Technical Writer

Client: HHSC

Job Title: Technical Writer

Location: 701 W 51st St, Austin, TX 78751Austin, TX (100% onsite) - Locals Only

Business Hours: Monday through Friday from 8:00 AM to 5:00 PM

Citizenship: USC or GC

Candidates should be able to start 2 weeks after selection.

Our Client is currently hiring a Technical Writer to help develop and maintain user and technical documentation and project process documentation for Application Teams. This person will need to understand the user’s view of applications and/or technology and is able to put procedures in a logical sequence. They will provide expertise on technical concepts of applications and/or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. They will write a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. Also, they may be responsible for coordinating the display of graphics and the production of the document.

Job Details

• Performs highly advanced (senior-level) technical writing under the director of the Section Director.
• Coordinates the review, evaluation, composition, organization, and editing of technical documents, materials, and reports.
• Participates in business analysis, process planning, and agency policy and procedure development and implementation.
• Coordinates projects and teams' activities to achieve Section goals and objectives. Studies and analyzes operations and issues and prepares reports of findings and recommendations in the different points of service.
• Prepares and assists in the preparation of administrative reports, studies, and specialized technical projects.
• Provides consultative services and technical assistance to plan, implement, and monitor effective programs and services.
• Works with program staff in determining trends and resolving technical issues. Reviews and evaluates information on service delivery system methods, outputs, and activities to identify gaps in resources and recommend improvements.
• Develops procedures and workflows.
• Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.
  
  

Skills

• 4+ years of business analysis, process planning, and agency policy
• 4+ years of Project Management practices, principles, and processes
• 4+ years of computer systems, data systems, processes, and visualization tools.
• 4+ years developing and evaluating policies, standards and procedures
• 4+ years with Public Administration
  
  

Physical Demands/Environmental Factors

Must be able to sit or stand for extended periods of time; able to lift, carry, push and/or pull items of up to up to 50 lbs.; be able to bend at the waist, kneel or crouch; Prolonged use of computer and telephone; repetitive hand motions.