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Last month was packed with updates in #ecommerce! Discover all the latest news from our partners and more on our blog. Find the link in the comments 🔗 👉 Shopify introduced new B2B import/export Metafields functionalities and launched the 'Trade' theme for B2B stores. 👉 BigCommerce announced a new leadership appointment with Travis Hess as President. 👉 Adobe Commerce was highlighted as a leader in two IDC MarketScape reports. 👉 Bloomreach was named a leader in the Gartner Magic Quadrant for Search and Product Discovery. 👉 Klaviyo launched new APIs to enhance functionality and integration capabilities, including an improved ad experience with TikTok. 👉 Loop introduced a new return option allowing customers to start online and drop off in-store. 👉 Avalara expanded its partnership with Shopify, enhancing tax compliance features across Shopify platforms. 👉 Fast Simon launched Smart Rendering technology to enhance site speed and SEO through server-side rendering. 👉 Yotpo introduced customizable dunning processes, allowing merchants to set specific retry limits for failed subscription payments. 👉 Vercel achieved HIPAA compliance; now healthcare customers can confidently use their platform regarding sensitive patient data. 👉 Wonderment released Delivery Promise, an AI-powered tool that provides precise delivery dates at checkout. 👉 Smartrr unveiled Loyalty Rewards & Referrals, enabling businesses to foster customer loyalty and drive repeat purchases. 👉 Cin7 acquired AI company Inventoro, integrating advanced forecasting and inventory optimization into their platform. 👉 Gorgias enhanced customer support tools and automation to save time and improve operational insights. More eCommerce news in our blog - link the comments below!

#DIDYOUKNOW that last year, a third of online shopping orders were placed through marketplaces? 🤯 👉 Research shows that 70% of consumers will buy an item from a #marketplace if they believe they’re paying the same or less than they would if they purchase it directly from a brand. The popularity of marketplaces like Amazon and Temu is only increasing, but that doesn’t mean they’re a fit for every brand. To win sales from customers who prioritize the convenience marketplaces offer, it’s important you provide an excellent search and product discovery experience on your site. 🔍 💡 Learn more about marketplaces – and eight more developing #OnlineRetail trends – in our free Future of eCommerce Report, available to read now! #retailers #ProductDiscovery #SearchAI #RetailInnovation #OnlineSearch #B2B #B2BeCommerce #B2C #B2CeCommerce #DigitalCommerce #OnlineRetail #DigitalCommerceSearch #eCommerce

Personalization is all about attention to details Marketers have an abundance of opportunities to harness customer data and uncover valuable insights 🔦 Successful brands aren't just stopping at basic personalization; they're optimizing every aspect of the customer journey. It's important to map out the customer's purchase path and make each step as seamless and relevant as possible! 🛒 Explore how you can reap the benefits of personalization in B2B eCommerce industry: https://lnkd.in/gfECWdac

🚀 𝗦𝘁𝗮𝘆 𝐚𝗵𝗲𝗮𝗱 𝐨𝐟 𝐭𝐡𝐞 𝐜𝐮𝐫𝐯𝐞 𝘄𝗶𝘁𝗵 𝗕𝟮𝗕 𝐞-𝐜𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝐭𝗿𝗲𝗻𝗱𝘀 𝗳𝗼𝗿 𝟮𝟬𝟮𝟰 🚀 Even though we're in July, it's never too late to check in on the latest B2B e-commerce trends and ensure your business is on the right track. Our comprehensive blog on B2B e-commerce in 2024 offers valuable insights into the key trends shaping the industry this year. 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 𝗼𝗳 𝘁𝗵𝗲 𝗯𝗹𝗼𝗴: ✨Embracing digital-first strategies ✨Leveraging AI and automation for efficiency ✨Enhancing customer experiences with personalization ✨Integrating omnichannel approaches Take this mid-year moment to evaluate which trends you've already adopted and identify new opportunities to drive your business forward. It’s the perfect time to refine your strategy and ensure you're staying ahead of the competition. Don’t miss out on these essential insights. Read the blog today and make sure you’re on the right path for success in 2024: https://lnkd.in/dvD8RD_H #B2B #ecommerce #B2Bcommerce #ecommercetrends #digitaltransformation #AI #customerexperience #intershop #builttoboost

B2C In the field of commerce, the relationship between businesses and consumers is of paramount importance. Business-to-consumer (B2C) transactions are at the heart of the retail industry and include a wide range of interactions, from online purchases to in-store experiences. Understanding the dynamics of B2C commerce is critical for businesses that want to succeed in today's consumer-centric environment. The Rise of B2C Commerce: The advent of e-commerce and digital technologies has revolutionized B2C commerce. Consumers now have unprecedented access to products and services from around the world at the click of a button. This change has given consumers more opportunities to research, compare, and purchase products more conveniently and easily.  Meeting Consumer Expectations: In the age of instant gratification, consumers expect seamless, personalized experiences at every touchpoint. From intuitive website navigation to responsive customer service, businesses must prioritize customer satisfaction at every step of the purchasing process. By leveraging data and analytics, companies can gain valuable insights into consumer behavior and preferences, allowing them to adapt their products and marketing strategies to changing consumer needs. Building Trust and Loyalty: Trust is the foundation of successful B2C relationships. In an increasingly competitive market, companies must work diligently to gain and maintain customer trust. Transparent pricing, secure payment options, and reliable customer support are just some of the ways businesses build trust and increase customer loyalty. Additionally, personalized marketing campaigns and loyalty programs can encourage repeat purchases and foster long-term customer relationships. Comprehensive Omnichannel Commerce: Today's consumers expect a seamless shopping experience across multiple channels, including online, mobile, and in-store. Omnichannel commerce allows businesses to meet consumers wherever they are and provide a consistent brand experience across every touchpoint. Whether browsing products on a smartphone, visiting a physical store or purchasing via social media, consumers experience a consistent and intuitive shopping experience that reflects your brand's values and identity. need to do it.  #B2C,#ConsumerExperience,#RetailTrends,#Ecommerce,#OnlineShopping,#CustomerCentricity #RetailTech,#DigitalCommerce,#ShopLocal,#CustomerEngagement,#RetailInnovation,#OmnichannelRetail,#ConsumerBehavior,#Brandloyalty,#RetailStrategy,#MobileCommerce,#CustomerJourney #RetailMarketing,#CustomerSatisfaction,#RetailRevolution

🌟 Want to revolutionize your Direct-to-Consumer brand's customer loyalty game? Discover the transformative power 🚀of e-commerce personalization with FarziEngineer! Explore how leading brands like Just Herbs, etc are leveraging tailored recommendations and engaging content to create unforgettable shopping experiences. Dive into our latest blog https://lnkd.in/gyZMizUw #D2C #Ecommerce #CustomerLoyalty #Personalization

Dive into the latest from the eCommerce front with March updates from Trellis and its partners, marking a month rich with accomplishments and innovations in the #digitalcommerce sphere: 🏆 Trellis shines at the 2023 BigCommerce Agency Partner Awards, snagging finalist spots for Partner of the Year and the Omnichannel Solutions Award in America. 🧑🏽💻 Shopify for Enterprise launches a new website, opening doors to enterprise-level businesses with high-volume needs, and showcasing Shopify's readiness to cater to the bigger market with robust, scalable solutions. 🛒 Yotpo's advancements include customizable retention dashboard time frames, seamless login via SMS for a smoother checkout experience, and enhanced loyalty and referral features to keep customers engaged. 🫂 Okendo is set to revolutionize customer engagement with its early access to Okendo Loyalty, offering a fresh perspective on loyalty solutions with special early access and discounts through Trellis. 🔃 Rebuy Engine's Checkout Extensions promise to elevate checkout conversion rates by seamlessly integrating subscription products into upsell offers, creating more opportunities for recurring revenue and customer loyalty. 🚛 Loop introduces "Ship by Loop," a service simplifying the shipping process for merchants with direct connections to global carriers, ensuring efficient management and discounted rates for shipping. 📦 Malomo teams up with Yotpo, enhancing the post-purchase journey by combining detailed order tracking with advanced analytics and marketing tools, for an enriched customer experience. 📧 Amazon's Buy with Prime integrates with Klaviyo, merging email marketing automation with Buy with Prime to personalize customer outreach and improve sales recovery from abandoned checkouts. 🔁 Relay Commerce acquires Relo stepping up the game in predictive AI for eCommerce to boost merchant success in repeat orders and personalized cross-sell and upsell strategies through advanced analytics. For a deep dive into more #ecommerce updates, check out the full article with the link in our comments below.

Types, Challenges, and Transformation 🌐 In the dynamic landscape of eCommerce, the shift from traditional to online buying has been nothing short of revolutionary. 🛍️ How has your purchasing behavior changed in recent years? The convenience, cost-effectiveness, and an array of choices have fueled a staggering 46% surge in the popularity of eCommerce since the pandemic hit. Types of eCommerce Marketplaces: To serve a business model, the marketplace must align with the purpose. Suppliers must choose the right marketplace for their products and services to reach the right audience. Based on the type of product or service: Physical Goods: Think Amazon and eBay. Virtual Goods: Google Play Store and Apple Store. Booking Services: Booking and Skyscanner. Other Services: Job portals, freelancer platforms, home and car care services, etc. Based on the target audience: B2B Marketplace: Business-to-business transactions. B2C Marketplace: Business-to-customer transactions. C2C Marketplace: Customer-to-customer transactions. Challenges in eCommerce Marketplace Management: Becoming a successful seller on different marketplaces across different countries with physical products is not easy, with challenges ranging from customer acquisition to supply chain management: -Data Security: Cybersecurity is paramount to safeguard customer data. -Customer Loyalty: Acquiring and retaining customers in a competitive market. -Price Competition: Striking the right balance to serve both suppliers and customers. -Inventory Management: Real-time demand forecasting to prevent stock issues. -Returns and Refunds: Managing returns, refunds, and preventing fraud. Digital Transformation Journey: For organizations on the digital transformation journey, agility is key in this ever-evolving landscape. The integration of a comprehensive suite of services is imperative to meet and exceed organizational expectations, providing intuitive decision-making, actionable insights, anytime/anywhere experiences, and in-depth data visibility. 🚀 How TFE Can Help You: http://TFE.agency is a leading marketplace agency that specializes in delivering digital infrastructures and e-commerce operations support to businesses of all sizes. Our goal is to help improve marketplace sales by providing a range of services, including marketplace price analysis, content nurturing, compliance, and ways to enhance content on major platforms across multiple channels. Ready to elevate your eCommerce game? Let TFE.agency be your guide! #eCommerceExcellence #TFEagency #DigitalTransformation #thefutureofecommerce

Are you ready to see how chatbots are revolutionising the e-commerce industry? Hootsuite recently explored how chatbots are transforming the e-commerce landscape. Chatbots are enhancing online businesses by: > Offering 24/7 customer service, ensuring no query goes unanswered. > Automating repetitive tasks, saving time and reducing errors. > Providing personalized recommendations, improving customer satisfaction. Key Takeaways: 1. Round-the-Clock Support: Chatbots offer 24/7 assistance, enhancing customer service. 2. Efficiency and Accuracy: Automation of tasks leads to better resource management. 3. Customized Experiences: Personalized suggestions boost customer engagement and sales. How has your business benefited from using a chatbot? Share your experiences in the comments! If you would like a more in-depth read, use the link below:

💡 Whether #eCommerce businesses are B2C, B2B, DTC, or a combination of all three, they will need to prioritize a cloud-native approach to stay ahead of the competition. What are the implications of #cloudnative platforms for #retailers? Here are some answers! ⬇️  https://lnkd.in/gNnT--7C #MiaPlatform #digitalplatforms #ITnews