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Storytelling is a critical skill for today’s resilient changemakers and a key theme explored at the American Express Leadership Academy in London. Today, our participants spent the morning visiting organizations such as Shakespeare's Globe and Benjamin Franklin House, both of which have unique and compelling stories of their own. Reflecting on her visit, Kate Grigg, from this year’s UK EMEA Leadership Academy cohort said, “If you can tell a story, use it to grow, collaborate and nurture partnerships, then you know you’re halfway there to solving complex problems. If you can tell a good story, you can cross boundaries.”

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Robson Gurgel

Profissional de RH - RT - DP - Treinamento - em busca de recolocação

3w

Minha amiga é Idosa, Cliente Ouro do AMex, 376xxx1940, desde 2003. Em 28/12/23 fez uma compra de pacote de viagens, e em 4/1/24, 6 dias após, ela Contestou a compra, por 2 vezes (15h22 e as 17h17), no Sac-Bradesco-Amex. Passados 6 meses de tratativas, já fez inúmeros contatos com a Ouvidoria, Sac-BBD e a humilhação é enorme. Não estornam e estão protleando um cliente que tem um bom status de pagamentos. Estou auxiliando mas não conseguimos falar com o AMEX. O Tratamento para com a Cliente é sofrível e vexatório. A quem podemos recorrer, senhores e srenhoras do AMEX ?

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Story telling can be a good therapy for the narrator and his listeners as well. It provides a sense of relaxation, engagement and all we feel is being in the present moment. It can be a source to express our emotions, feelings and views with courtesy. As someone would be reading this comment, might feel good about the story telling, so it can also motivate or energize a person. That's the magic of story telling. :⁠-⁠)

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This is such an amazing leadership programme and opportunity for non-profit leaders, and whilst we might be slightly biased, as our founder Leon Lloyd delivers it, BUT, the storytelling modules are by far the #BEST.

Fantastic update!👏🏽👏🏽

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The best time spent in London is with the Bard!

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Ana Leon

B2B Sales & Business Development | Account Management | Client Acquisition & Retention | Operations Leadership

1mo

💯

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Ipsa Pradhan

Works at CSP Brazil (Remote) as Assistant Manager Finance

4w

Fantastic update! How can I get into Amex.pls guide

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