Crawford & Company’s Post

How loss adjusting has remained an art rather than simply a science is explored in the latest Insurance Post Podcast. Thanks to McLarens and The Chartered Institute of Loss Adjusters' Steven Wallace, Crawford & Company's Suzanne Ferguson, and Woodgate & Clark's Glyn Brookes-Humphrey for reflecting on the skills and knowledge required to develop a career in loss adjusting today, how artificial intelligence could transform the sector plus why you need to look beyond the science as there is often more than one right answer to settling a claim. #lossadjusting #insurance #podcast

Albert Betts from the Insurance Council of Texas joins James M. Benham and Rob Galbraith for a new episode of the InsurTech Geek Podcast. In this episode Albert, James, and Rob discuss tech initiatives in the Insurance Industry in Texas, the state of the market, what’s happening with rates, and how consumers are reacting to the changes in insurance and adopting technology. Tune in tomorrow!

💡 The May J.D. Power Insurance Intelligence Insights Newsletter is now live ❗ This month we take a look at all of the recently published J.D. Power Insurance Intelligence including: ☑ Trust: A Critical Element of Your Customer Relationships ☑ Digital Influence: Attract & Retain Through Digital Shopping Channels ☑ 2024 U.S. Auto Insurance Study: Webinar Announcement ☑ Insurance Intelligence Podcast: Episode 3 (Rising Prices & How to Mitigate the Impact) ☑ 2024 U.S. Insurance Shopping Intelligence Roundup ☑ Learn more here 👇 https://lnkd.in/gRrCzasA #insurance #insuranceshopping #customeraquisition #customerretention #insurancemarketing #CX #customerexperience #customersegmentation

How inflation and the Consumer Duty resulted in premiums increasing, cover stripped back and product supply shrinking in 2023 is the focus of the latest Insurance Post Podcast. https://hubs.li/Q029JHJP0

The single most important thing in any transformation or change program? Culture. While they've achieved a great deal on the technology front, that's enabled a lot of change and efficiency, the culture State Auto has built is what Chief Information & Strategy Officer Greg Tacchetti is most proud of. Watch the clip on #YouTube at https://lnkd.in/eBuX_Uk, and hear more from Greg in the full episode at https://lnkd.in/edTHQmS Follow the podcast at https://lnkd.in/eWHbKQj for more details and other episodes. #futureofinsurance #insurtech #insurance #podcast

Digital transformation in the insurance industry holds many challenges, but it also holds many opportunities. Mike Mead, Chief Information Officer at CNO Financial Group joins Life Accelerated Podcast to talk about CNO's digital transformation journey and his role in navigating it. Listen here: https://hubs.li/Q02ss6Md0

Dr. Robin Kiera, CEO of Digitalscouting joined me for Episode 20 of The Future of Insurance podcast. Here's a little teaser from our convo. When looking at #bigtech players (#Amazon, #Google, etc), what if we partner with them rather than stay in fear of them? The question is how, and what to be careful of so that we give value to our clients without putting our business at risk. See the clip https://lnkd.in/ewdDPNZJ at and get the complete episode at https://lnkd.in/eHxCWaXy #futureofinsurance #insurtech #insurance #podcast

Kevin Kerridge, CEO of Hiscox USA, people have and will continue to underestimate the agent and broker channel. It used to be about disruption and D2C. Today, it’s about how digital is permeating every aspect of the value chain, including how agents and brokers are digitizing. Kevin sees the channel as where a lot of the business and talent is, and we should never underestimate that channel, especially as it leans into digital solutions. Watch the clip at https://lnkd.in/ejrFFxq7 and catch the full episode at https://lnkd.in/eHwyVTYK #futureofinsurance #insurtech #insurance #podcast

Learn the 'three C's' of insurance storytelling in collision on our latest podcast episode with Shane, and discover how to justify labor hours on your estimates like a pro. Tune in for collision industry insights that you can't get anywhere else! Listen to Ep. 4: https://loom.ly/sq1l8_I #CollisionRepair #Insurance

Dive into the future of insurance with our podcast! This time we unravel the intricacies of transformation in the insurance industry🌐 Explore the challenges and opportunities at the intersection of tradition and digital transformation🚀 Join us for insights, interviews, and strategies shaping the industry's evolution🎧 Don’t miss out! ➡️ https://lnkd.in/dzb4qa-6 #SphereITPodcast #TechInnovation