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Our President of Enterprise Solutions, Thomas Zawacki, sat down with Forbes to weigh in on how marketers can more effectively tackle personalization as customer expectations rise. The key? Understanding individuals’ B2B And B2C personas.    "At the core of “personalization” is “person.” Thus, it’s crucial to understand individuals’ hearts and minds in their personal and professional lives, offline and online. Achieving this understanding requires data collection by both humans and artificial intelligence, identity resolution and advanced modeling to determine each person’s emotional and rational attributes as they shift between B2B and B2C personas throughout the day." Read more:

Council Post: 17 Experts On How To Effectively Personalize Marketing Today

Council Post: 17 Experts On How To Effectively Personalize Marketing Today

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