David Reevely’s Post

It's an interesting read, although not surprising. Thanks David Reevely. This could be an excellent case for my MBA students in Technology, Innovation, and Entrepreneurship at International Business University. Last term I invited Yeliz Ali as a guest speaker to share the City of Mississauga's approach to digital innovation, alongside her own journey and lessons learned. She didn't disappoint. The municipal level is where you have more chances to see good ideas turning into reality. Going back to the article above from The Logic, I can provide my perspective as Ontario Public Service staffer from 2006 to 2013, until I joined the Cisco Innovation Centre. One of the main reasons motivating my transition to the private sector (a first for me) is that I didn't believe the public administration at the time had the capabilities (and the chance) to make any type of transformative change big enough to move the needle. I have been very surprised at the launch of the ODS office, and also very supportive and hopeful. I would argue the main reason why #digitaltransformation fails is the culture. We're still in the Babel Tower era. The political winds favour one or the other until it blows somewhere else. The people in Cabinet have been well featured in the article. There were many pockets of innovation in the (apolitical) administration too. I remember supporting the OPS Innovation team. Karen Prokopec's Centre for Innovation and Workplace Culture certainly knows something about changing homes across the organisation. We all were frequent contributors to OPSpedia, running pretty much entirely on open source software. IT Source was an interesting initiative, with its own internal pool of IT consultants. When I was seconded to John Tziortzis's team we ended up breaking ground paving a way for the OPS and the broader public sector (education, healthcare, etc) to procure Software as a Service (SaaS). There are too many good stories of innovation to recount them all. The bottom line, and TL;DR, is that #innovation is a team sport. Until we bake it into the culture of the organisation, to a point where everyone is part of it (and included from day 1), the magic that matters can't really happen. It's a tall order but it's possible. I've seen how the team at the Ministry of Education helped Ontario students improve their success (on objective rankings) consistently over the years. Grand plans coming from the top can make a big impression for a moment, the same as recruiting non-Canadians to lead projects, but consistency and culture (two faces of the same coin) need another matrix to grow. Running a public administration is not about making it to the first page, but it's about avoiding making it.

Government digital service reform hits a wall in Canada. With the shutting down of the Ontario Digital Service and the Canadian Digital Service on borrowed time - what is the future of digital government in Canada?

#Australia is entering a mature era of digital government: Gov Tech Review! Australia has achieved a commendable fifth position in the #OECD's 2023 Digital Government Index, showcasing excellence in digital government services and ranking first in the 'digital by design' category, according to a recent Parliamentary Library blog. However, #government #technology leaders (97%) have reported a significant increase in the complexity of their technology stack over the past 12 months, as highlighted in a Dynatrace study. This underscores the importance of #observability and security in maintaining efficient and reliable systems for citizen satisfaction. Read more here.

#Australia has achieved a commendable fifth position in the OECD's 2023 Digital Government Index, showcasing excellence in digital government services and ranking first in the 'digital by design' category, according to a recent Parliamentary Library blog. However, government #technology leaders (97%) have reported a significant increase in the complexity of their technology stack over the past 12 months, as highlighted in a #Dynatrace study. This underscores the importance of #observability and security in maintaining efficient and reliable systems for citizen satisfaction. Read more here.

Governments across the globe are reforming their governance structures, policies and services to modernize their operations in response to new digital contexts and realities. The Government of Canada’s own digital reform agenda has been modest in scope and still requires significant work to keep pace with modernization in other jurisdictions in Canada and across the world. Register for Digital-Era Government Reform: Keeping Pace with Global Leaders (Rebroadcast) to learn more: https://lnkd.in/gtysVCYg #GCLearning

The Parlamento Andino is navigating the digital transformation landscape, setting a benchmark for legislative bodies across the Andean Community of Nations. From leveraging telecommunication technologies for legislative sessions to fostering citizen participation through digital platforms, the Parlamento Andino is pioneering a digital legislative framework. This essay explores the journey of modernization within the Parlamento Andino, highlighting the strengths and challenges of digital initiatives and their broader implications for regional legislative processes. Access here - https://lnkd.in/ddF7mWmF

A new paper from the Institute for Research on Public Policy (IRPP) argues that, to achieve the goal of providing high-speed internet access to 100 per cent of the country by 2030, governments need to address the needs of underserved communities while making internet access more affordable. #DigitalDivide

The transition to digitalized government services signifies a substantial enhancement in both efficiency and accessibility for public amenities. Through the integration of digital platforms, governmental bodies have the capability to refine their processes, thereby fostering a more user-centric and transparent environment. What are your thoughts?

How easy is it to access government services online? Is it any easier than it was four years ago? In the latest European Commission #eGovernment Benchmark report, the digital maturity of Europe’s government’s is once again under the spotlight. This year, progress has been measured not only over the past 12 months, but across the past four years as well. And the good news is that Europe’s online services are more user-friendly than ever 🌐. As the latest report notes, the progress in digital maturity over the past four years is logical –considerable investment and priority has been provided towards enhancing digital government services in Europe due to the ambitious EU targets set for digital transformation. As an example of this progress, for those people seeking to access life events related to Justice ⚖️, there has been a significant jump of 13 points in the level of services made possible with vital IT elements, known as Key Enablers. For more insight into Europe’s eGovernment maturity, download the report: https://bit.ly/3Zy4Acc Marc Reinhardt | Sem Enzerink | Jochem Dogger Pierre-Adrien Hanania | Niels Van Der Linden | Hugo LHUILLIER #DigitalGovernment #GovernmentServices #PublicSector

How to Digitize an Entire Government