Five9 CTO and Head of AI Jonathan Rosenberg shares his thoughts on how contact center managers should focus on the business challenge they’re trying to solve rather than on the technological particulars of a Generative AI model. http://spr.ly/60459kUUJ #AI #GenerativeAI #CX No Jitter
Five9’s Post
More Relevant Posts
-
As an architect of collaboration solutions it has always been a challenge to get clear business requirements or pain points. The emergence of generative AI has only made this more difficult with vendors promoting GenAI as a silver bullet. I applaud #five9’s continued focus on business value to prevent the cart from leading the horse.
Five9 CTO and Head of AI Jonathan Rosenberg shares his thoughts on how contact center managers should focus on the business challenge they’re trying to solve rather than on the technological particulars of a Generative AI model. http://spr.ly/60459kUUJ #AI #GenerativeAI #CX No Jitter
To view or add a comment, sign in
-
-
Our CEO, Rob McDougall shares his take on innovation and AI. Hear how Upstream Works is helping contact centers operationalize AI, making it easier for agents to use multiple AI applications and fulfill multiple uses for better CX. https://ow.ly/L0GR50PAoZQ #CX #AI #ContactCenterAgents #AIApplications #AIIntegrations
To view or add a comment, sign in
-
Interested in understanding how to safely leverage AI in your bank or credit union call center? Check out this panel discussion tomorrow (July 9th) at 1pmEST/10amCST!
Happening tomorrow! Join us on July 9th at 10am PT as we explore the benefits and responsible use of generative AI in contact centers with industry experts Eden Bohanon, and Jake Tyler from Glia. Learn how generative AI can revolutionize your operations, enhancing productivity while reducing wait and handle times. This is your chance to gain practical insights and strategies to implement generative AI effectively in your contact center. Register now to secure your spot: https://lnkd.in/g2y_eAXX #AI #GenerativeAI #CCaaS #ContactCenter #CX #CustomerExperience
To view or add a comment, sign in
-
-
Account Executive & Account Manager | Transforming Business through Digital Transformation (Cloud, Data & AI, IoT, Microservices, Security and API) | Building B2B Partnerships that Matter | Former Microsoft
How Generative AI Is Transforming the Way We Shop • 10/19/202 #ai #retail #retailai #generativeai #visionai #artificialintelligence ClearObject https://lnkd.in/gdG9yx5M
To view or add a comment, sign in
-
-
Curious about 🤖 AI? Join us this Wednesday, December 6, at 17:00h (CET) to learn from Babak Hondjat, the technology inventor behind Apple's Siri and current CTO-AI at Cognizant Technologies, as we discuss AI's capabilities and limitations today, (realistic) expectations of its future, and how it will continue to revolutionize customer and employee experiences. Register here: https://lnkd.in/gWkhCXSm #CustomerExperience #AI #voiceofthecustomer #customerloyalty
VIDEO: November 29th, 2023
To view or add a comment, sign in
-
Thanks to its transformational impact, the use of AI within the business domain is becoming a norm rather than an exception. Are you looking to maximise the use of AI in your business? This article will help you get a better understanding of the vital role of AI in modern business. https://lnkd.in/e2yxZM7M Source: MIT Technology Review #ditaSolutions #DigitalTransformation #BusinessAutomation #LMS #VisitorManagement #ContractManagement #AI #CX #BusinessGrowth #Technology
To view or add a comment, sign in
-
-
We highlight how Generative AI technologies are at the forefront of revolutionising telecommunications. Learn about the key players, groundbreaking advancements, and what this means for the industry’s future. 📖 Full article >> https://lnkd.in/evdHmv-K #FutureOfTelecom #GenAI #DigitalTransformation #AI #CX
To view or add a comment, sign in
-
Unleash the power of AI voice interfaces with Sista AI. Revolutionize your business today! 🌟 https://lnkd.in/ehqe-BsH #AI #VoiceInterfaces #SistaAI #Innovation #UserExperience #DigitalTransformation #ArtificialIntelligence #TechTrends #BusinessSolutions #FutureTech #VoiceTech #Engagement #Efficiency #Accessibility
To view or add a comment, sign in
-
-
Let’s fix them: 1. Implement 24/7 AI chatbots for constant support 🌐 2. Use AI to streamline lead capture and management 🧩 3. Save money with AI chatbots instead of relying solely on human staff 💼 Visit our website: https://botblitzers.com #MarketingSolutions #AIChatbots #BusinessGrowth #ai, #chatbots, #business
To view or add a comment, sign in
-
-
🤖 Wondering what's so exciting about AI Chatbots? 24/7 engagement, cost-effective support, emotional intelligence and a lot more! Read on to find out all they can offer. https://bit.ly/4axeksd #AI #Artificialintelligence #ChatbotRevolution #AIInnovation #FutureTechTrends #CustomerExperience #DigitalTransformation #TechEvolution #DataDrivenDecisions
How AI Chatbots Will Transform Online Interactions?
To view or add a comment, sign in
Useful tips definitely worth a read