We are delighted to announce that both Sensei Lānaʻi, A Four Seasons Resort, and Sensei Porcupine Creek have been nominated for the Condé Nast Traveler 2024 Readerʻs Choice Awards!
We would appreciate your vote! Please take a moment to visit the below link and select "Resorts" from the categories section. Then, type “Sensei Porcupine Creek” and “Sensei Lānaʻi, A Four Seasons Resort” into the search bar and answer the prompted questions.
https://lnkd.in/ePb88wtj
We are becoming a hospitality economy where the distinction comes more and more from how we make people feel
A really good talk and some wholesome ideas.
The main ingredients are indeed how much we care, and the space we give to action on it
Commercial and customer centric CMO experienced in brand transformation in the hospitality and retail sectors. Goal-oriented with track record in planning and managing successful marketing strategies.
I spend a lot of time thinking about how to create a more personalised, experience led culture in a multi-site hospitality business, against the backdrop of many challenges. This Ted Talk by Will Guidara is a great thought piece ....find your hot dog.
I just watched a TED Conferences by Will Guidara on "Unreasonable Hospitality" and I can’t stop thinking about it.
Will's insights on pushing the boundaries of guest experience are not only inspiring but incredibly relevant to the work we do in the events world.
He shares captivating stories of going above and beyond for
guests – and his enjoyment of watching them be wowed is priceless.
🏖️One unforgettable moment was when a couple's canceled vacation flight led to them drowning their sorrows at his award-winning restaurant. Will saw this as an opportunity to turn their disappointment into a once-in-a-lifetime experience. So, he and his team transformed their dining experience into a private beach getaway, complete with sand, reclining chairs, and a kiddie pool for dipping their feet.
🌭This story is a powerful reminder that catering to your customers isn’t just about meeting expectations – it's about exceeding them in the most unexpected ways. And as he makes clear, it doesn't take a big budget to start infusing this into your culture. He treated another guest to a $2 NY hot dog because she hadn’t had one before.
His ability to surprise and delight his guests is inspiring. And this quote stuck with me and it’s true: “It's not the cost of the gesture that matters. It's how it makes people feel.”
We all have the opportunity to create moments of joy that leave a lasting impact on our customers and communities.
See what you think. Hope it inspires you too. http://t.ted.com/MVMpj5p#EventProfs#UnreasonableHospitality#TED#BestTEDTalks
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Dive into our exclusive conversation with FAR FAR AWAY's Captain Meo and discover the magic of bespoke charters immersed in luxury, culture, and adventure.
👉 https://lnkd.in/dPScczPP
"Making good products is no longer enough. Serving them efficiently is no longer enough. It's how we make people feel that matters most of all."
Watch Will Guidara's full talk to learn how hospitality — no matter what industry you work in! — can transform your business: http://t.ted.com/wtUcgAE
"Making good products is no longer enough. Serving them efficiently is no longer enough. It's how we make people feel that matters most of all."
Watch Will Guidara's full talk to learn how hospitality — no matter what industry you work in! — can transform your business: http://t.ted.com/wtUcgAE
Congratulations! Truly special places!