LILT’s Post

In the language services industry, AI is transforming how we work by enhancing translation quality, improving efficiency, accuracy, and client satisfaction while fostering global collaboration and innovation. It’s been interesting to see the results from a few surveys that have been carried out within the industry, where the ones involved in our industry are mostly excited about the use of AI and how it leverages our work. At Kvalitext, we are excited about these opportunities, applying it into our workflows, as well as committed to, by leveraging AI, creating a more connected world.   #kvalitext #AIisheretostay #communication #languageservices

https://lnkd.in/gVjFpSmF Watch the full episode here: https://lnkd.in/g9PKY-gU Here is a snippet of my conversation with Stefan Huyghe: Unpacking AI's Impact on Localization In this captivating segment of my conversation with Stefan Huyghe, we delve into the profound influence of AI on the localization industry. Stefan shares his insights, drawn from years of exploration and writing on the topic, highlighting the intriguing concept of "localization-led growth." This idea, inspired by the successful "product-led growth" strategy in software, offers a fresh perspective on integrating localization strategies early in product development for impactful growth. Stefan remarks, "AI has been a leitmotif for me... It was a prime occasion for me to review all the things I'd written... The idea of localization-led growth really came to mind." Watch the snippet to discover Stefan's comprehensive review and ad-hoc inspiration on the true impact of AI and localization, and why this approach could be a game-changer for the industry. Stay tuned for more insights and join the conversation on how AI continues to shape the future of localization and global communication. #AI #Localization #GlobalGrowth #Innovation #TechTalk

Just a few weeks in and our Chief Revenue Officer, Joachim Schreiner already has a clear understanding of where the customer service industry is headed. 💡 The challenges of the current industry are obvious: dealing with the complexities of acquiring and retaining qualified agents, as well as overcoming language barriers. The customer experience in the contact center is truly on the verge of a transformation. Joachims sees a change driven by Large Language Models (LLMs) and augmented agents that will fundamentally impact how we provide outstanding customer service. We all benefit from these insights. It's the kind of forward-thinking perspective that keeps us agile and ready for the ever-changing landscape. 🚀 #Parloa #customerservice #ai #generativeai #innovation

Linguistic AI technologies, like machine translation, are revolutionizing how businesses connect with global audiences, penetrate new markets, and enhance customer experiences. Amidst the abundance of information on AI, grasping its precise impact on your business can be daunting. Take a look at our webinar series and resources for a practical breakdown of the features and capabilities that optimize machine translation's value across your organization. 💡 🌐 #LinguisticAI #AI #machinetranslation

Unlock the potential of AI for your business with a custom in-house Large Language Model (LLM)! 🚀 Dive into our latest insight, 'The Strategic Advantage of Custom Large Language Models', and discover how tailored in-house AI can revolutionise customer experiences, enhance operational efficiency, and secure your data like never before. Thanks to Brenden O'Sullivan, Grant Sanders, Rick Oakley and Felicia Cheung for your input. Don't miss out on the future of innovation and competitive edge. Read now to lead in the digital transformation journey! #AI #MachineLearning #LocalLLMs #CustomLLMs #DigitalInnovation #BusinessTransformation #ArtandTechnology

Reminder - our webinar "Real-World Insights: Leveraging LLMs and RAG for AI Business Innovation" will launch on May 7! 📅 Curious about how to use GenAI tactics to improve your business? Want to explore practical applications of Large Language Models (LLMs) in ecommerce, financial and many other industries? 💡 Then this webinar will answer all your questions. You can read more about the event on our blog and save your seat (it's free!): https://lnkd.in/eR-YkPGD #AI #LLMs #RAG #BusinessInnovation #newblogpost #DigitalTransformation 

Discover how AI-driven chatbots are reshaping conversations and providing instant access to information. Whether you're in e-commerce, healthcare, or any other industry, the possibilities are endless. Check out the blog to learn more and stay at the forefront of AI innovation! #AI #customchatbot #DocumentChatbot

http://expertaibots.com Find out how how the future of customer service is transforming with the emergence of Multilingual AI Support Experts in our latest blog post, "The Future of Customer Service: Multilingual AI Support Experts Take the Lead." Investigate the rise of these experts and their role in enhancing customer experience through language diversity. Find out how they promote efficiency and tackle communication barriers using advanced AI technology. Take on a global approach to customer service with insights on the impact and significance of Multilingual AI Support Experts in providing exceptional support worldwide.

Tired of the chaos of traditional service desks? Conversational AI ticketing is the game-changer you've been waiting for. This technology streamlines IT support by merging AI and natural language processing, empowering professionals and enhancing efficiency. Imagine employees describing IT issues in a chat window while a virtual assistant handles the rest—effortlessly understanding, resolving, and creating accurate tickets. Key Benefits: 1. Reduced Ticket Volume: Up to 60% deflection from human agents. 2. Faster Resolutions: Minimize downtime and boost productivity. 3. 24/7 Support: AI assistants are available around the clock. 4. Improved Experience: User-friendly, natural language interactions. 5. Data-Driven Insights: Optimize IT infrastructure with valuable analytics. Don't let inefficiencies hold you back. Embrace the future of IT support with conversational AI and transform your organization's IT landscape.   Read more: https://bit.ly/3Rukzp1