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An impactful snippet from our conversation with our customer Affordable Care Listen to the rest of the conversation here: https://lnkd.in/gAjSxYs6

The goal of analytics is to improve agent productivity and increase customer satisfaction. In this clip from our recent webinar, Melissa Pezley shares what potential outcomes to consider with your reporting. Watch the rest of the webinar: https://lnkd.in/dqZgscUT

Last week, we published the 4th volume of our Temu Deep Dive consumer survey. Fresh data relating to consumer awareness, ongoing usage expectations, and customer satisfaction. If you'd like to gain access to the full report, reach out to us at research@bespokeintel.com.

Technology has the power to cut down a huge contact center problem: repeat calls. Speech analytics tools help pinpoint the root causes of customer complaints—and they’re helping call centers resolve issues quickly. Here’s a look at how to use speech analytics to boost customer satisfaction and customer loyalty: https://hubs.ly/Q02dqJq60

Ever thought about how daily checklists can influence your store's sales? Try OpsAnalitica! Connecting the dots between operational diligence, customer satisfaction, and financial success. Unravel the power of checklists in our latest blog post! https://bitly.ws/XY2X 💼📊

Every time a customer has to call about the same issue multiple times, it chips away at the brand’s trust. But there’s a way to drive down repeat calls: speech analytics. Visit our blog to learn how to use speech analytics to minimize repeat calls and increase customer satisfaction. https://hubs.ly/Q02dqMFG0

Customer feedback is incredibly valuable for businesses looking to improve their products and services. By actively seeking and listening to customer opinions, businesses can gain insights that lead to increased customer satisfaction and ultimately drive business growth.

Introducing a new report from GoMoto! Dive into a typical check-in process to uncover areas of improvement for the front-end of your service drive. Discover changes that could save your advisors time, increase customer satisfaction, and bump up your CI scores. Download the report here: https://lnkd.in/gg25Hknn

As financial services specialists, we can help you meet your Consumer Duty requirements, guided by the most important voice – the customers. Our over eight years’ worth of historical data helps you to measure customer satisfaction and benchmark against industry peers. Head to our website to learn more: https://lnkd.in/eX9riSzY #ConsumerDuty #SmartMoneyPeople

Ever feel like its a battle to leverage the data in your resident or property management applications? ⚔️ Maybe you've talked amongst your team about AI for the past year but really haven't defined a strategy yet? Or just don't know where to start? Learn how EPOCH Senior Living became a data-driven organization with the help of Matillion and Amplify Consulting Partners, and how they are thinking of using AI to enhance their resident interactions. 💡 Registration and details 👇 https://lnkd.in/g_YyWxHq