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Scott Logie features in Information Age talking all things insurtech and #AI #chatbots assisting insurance providers. “Using AI to scan internal documents and trusted outside sources, insurtechs are able to broaden the scope, arming chatbots with much more relevant information, and delivering results in a style and tone of voice that matches the brand. This gives a much better experience across the insurance industry, improving chatbots so much that some customers will believe they are speaking to a human.” 👉 https://lnkd.in/e9HXSjst

Interesting view points on AI in Insurance, however one quote makes me think we are not focussing enough on the customer of the future, and certainly not capitalising on the sophisticated AI available today: “They focused on a key customer frustration when calling a contact centre, which was repetition, so being passed from one person to the next, and needing to re-explain the reason for making contact,” he says. “Their use of generative AI helps alleviate this. Then at the end of every call, generative AI is used to summarise the notes, capturing the details of the call, making sure accurate records are kept.” Agent and customers time saved, and CX improved (may be)... but the whole process should have been automated and handled through a digital channel (of the customers choice) without a human agent required... and even this is not really pushing the boundaries of AI Let's think bigger as an industry! https://lnkd.in/eqt7eaYg

📢 Deploying generative AI into insurance process helps boost overall performance and ensures scalability. ✅ Learn more about the efficient deployment of this technology. Learn more. https://lnkd.in/dD_UTGSW #AI #GenAI #Insurance #Insurtech

Have you thought about how AI is changing the insurance industry? At Insly, we're revolutionising insurance with AI to boost efficiency, data protection, and simplicity. Here is three ways it can help: • Through the use of AI, insurance products can be built 10-15x faster than traditional systems.   • 11% of data fed into ChatGPT is confidential. Our closed systems avoid these risks and ensure sensitive information is protected.   • Automating tasks such as document reading reduces admin workload by 25%, letting you focus on delivering exceptional customer service.   Learn more about ways you can use generative AI in insurance, long term. >>> https://lnkd.in/d5ppcmBb   #ai #innovation #insurtech #mga

As generative AI changes the way companies do business, it is creating new risks and new causes of loss that impact not only the companies themselves but also their business partners such as third-party vendors and digital supply chains. We see the impact of Generative AI on the insurance industry to be slow at first, then all of a sudden. https://lnkd.in/gh4yz5Zd

As insurers navigate the opportunities and options for AI, a strategic approach is crucial for sustainable growth and innovation. Explore this framework for an #AI approach for #insurance that moves the needle from hype to growth driver.

🚀 Explore the Future of Insurance Sector with Generative AI! 🤖💼 Find out how the insurance sector has changed with Generative AI 🌟 In our blog,  we explore the transformative power of Generative AI in reshaping the insurance industry. From personalized risk assessment to streamlined claims processing, check how GenAI is revolutionizing every aspect of the insurance industry.  Click here to read the blog: https://lnkd.in/g2VNyvgy #GenerativeAI #InsuranceInnovation #FutureTech #InsurTech #AIAdvantage #CrossML

🌟 How can Generative AI evolve the insurance industry? 🌟 Did you know that #GenAI can enhance risk assessment, personalize customer experiences, and streamline claims processing? The data at the industry’s disposal has hit critical mass, setting the stage for #efficiency gains up to 10% to 20% with GenAI. Imagine an industry where AI not only predicts risks but also tailors policies to individual needs and accelerates claim approvals in minutes! Discover how GenAI is set to transform the #insurance landscape in my latest article on Insurance Thought Leadership. Learn how this #technology is set to redefine the insurance landscape and the essential steps for responsible AI adoption. Read the complete article here: https://lnkd.in/gHzC3v4y #DigitalTransformation #ResponsibleAI Persistent Systems Paridhi Akanksha Brent Neh Lauren Shivani

Our AI experts have brought together some interesting perspectives of how AI could innovate the Insurance Industry. Incredible how impactful AI can be while optimizing business processes. It is about: activation, adoption and acceleration. Enjoy the read 👍 https://lnkd.in/eeTTmx6E #insurance #ai #innovate #deloitte Robert Collignon RM, Bert Truyman, Jesper de Boer Sandee Suhrada Napoleon Howell Naser Bakhshi

Discover the transformative potential of Generative AI in revolutionizing the insurance industry. From automating underwriting processes to enhancing customer experiences, explore how this cutting-edge technology is reshaping the landscape. Stay ahead of the curve with insights into applications, benefits, and key considerations for successful implementation. #GenerativeAI #InsuranceTech #AIInInsurance #InsurTech #ArtificialIntelligence #MachineLearning #InsuranceInnovation #DigitalTransformation #UnderwritingAutomation #CustomerExperience #TechTrends #InnovationInInsurance #AIApplications #TechnologySolutions #InsuranceIndustry