As someone who has media-trained CEOs of airlines, tech companies, banks, insurance firms and everything in between, I'm still surprised when leaders balk at the need for training ahead of an interview with a journalist. Reporters aren't "out to get you" but there is a world of difference between conveying a few key messages and really telling the story you want to tell, whether it's about you, your company or some journey or transformation that you're currently undertaking. Media training is a core part of the strategic communications toolkit that any CEO ought to have in their possession. Along with communications planning and strategy, executives need to know how to successfully execute an interview, impact and influence the conversation and ensure the best possible outcome for their stakeholders. To use a clumsy analogy, going to a media interview without training is like getting behind the wheel without a driver's licence - dangerous and unpredictable. Whether it's in-house or outsourced, leaders shouldn't sleep on the opportunity to sharpen their interview skills. Even as someone who's spent a decade of his career as a daily business journalist and another as a communications executive, I still routinely prep and train ahead of most media appearances. Key question: would you rather be a little uncomfortable while rehearsing and training, or would you rather fly by the seat of your pants in a media interview, with your stock price, reputation and personal brand on the line?
No matter what you need to think about potential questions and how you want to coherently answer them. It doesn't have to be rehearsed but have the basis of an answer, and a story you want to tell will lead to a better interview. You don't speak the way you write, and some people are surprised when they realize what actually came out of their mouths versus what they thought they said. A little practice can make you sound so much more coherent.
“there is a world of difference between conveying a few key messages and really telling the story” … not to mention that there’s a huge gap between “conveying” key messages and them actually landing with reporters or audiences. Thanks for sharing!
100% - yet, so often resistance. You fall to your highest level of preparedness.
So true! And it's truly shocking how many people don't see this as a potential blind spot.
Every single time.
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2moVery true. When we film CEOs etc..., sometimes we have to media train them on the fly which isn't ideal. The only element I would challenge is that occasionally, reporters are 'out to get you.'