About
Your entire employee experience now on a single screen. Using advanced natural language understanding, EXI analyzes your support tickets in real time, so you know exactly what to solve next.
Employee Experience Insights works by investigating the unstructured language in your support tickets, then visualizes the most important problems slowing down your workforce. Finally, you��ll see the experiences behind the services you deliver.
EXI lets you dig deeper than ever before into how your investments in applications, systems, and support teams are performing, relative to benchmarks from your peers. That means you can change a confusing process, migrate to a different tool, or launch a new initiative — with total confidence.
Now, you can identify the key challenges facing each individual department, from marketing to engineering to sales. EXI puts you in control of your employee experience: you can share insights and prove impact with a single click.
This product is intended for
- Chief Information Officer
- Head of Information Technology
- Chief Executive Officer
- Head of Employee Experience
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Employee Experience Insights (EXI)
No more surveys. No more guessing. With Employee Experience Insights, you can identify, prioritize, and solve the problems with the biggest impact on your workforce.
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Reveal the real story behind your support tickets
Unlike every other reporting tool you’ve seen, Employee Experience Insights works by investigating the unstructured language in your support tickets, then visualizes the most important problems slowing down your workforce. Finally, you’ll see the experiences behind the services you deliver.
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Measure the success of your big investments
EXI lets you dig deeper than ever before into how your investments in applications, systems, and support teams are performing, relative to benchmarks from your peers. That means you can change a confusing process, migrate to a different tool, or launch a new initiative — with total confidence.
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Drive change across every department
Now, you can identify the key challenges facing each individual department, from marketing to engineering to sales. EXI puts you in control of your employee experience: you can share insights and prove impact with a single click.
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