UK arm of Spanish bank includes amount in list of provisions, following its fine for giving unsuitable investment advice to customers
January 2015
Bank of England's disarray in the face of financial crisis revealed
Previously secret documents detail scramble to prop up high-street banks during worst collapse in modern history
October 2013
Co-op Bank board sheds four directors
Directors leaving troubled bank's board amid attempts to make it more independent from the wider Co-op Group
August 2012
Consumer champions
Santander has ruined my credit record
I decided to move my Alliance & Leicester account when Santander took over. Months later, Santander sent the debt collectors after me
March 2012
Santander to close bank branches to reduce overlap
Spanish bank cuts 56 branches after bank takeovers leave it with 1,200 branches on 773 high streets
April 2011
Santander blames regulation for UK profit fall
The Spanish bank says it will press ahead with the flotation of its UK arm, despite the profit fall which it blamed on government rules over capital requirements
December 2010
Your problems, with Anna Tims
Alliance & Leicester insensitivity left my widowed mother in distress
A&L sent my widowed mother five cards in my father's name leaving her without cash for seven weeks
September 2010
Santander has no plans to float UK banks before next spring
Consumer champions
Help! Alliance & Leicester misplaced my £46,000
August 2010
Santander computer system problems hit Alliance & Leicester customers
Move to Spanish bank Santander's computer system leaves some A&L customers unable to access accounts online
July 2010
Metro bank opens on Sunday as battle for high street hots up
Viewpoint column
Metro Bank might be on to something
Ruth Sunderland
May 2010
Your problems, with Anna Tims
What happened to my late wife's £8,000 in Alliance and Leicester?
Legal and General and Alliance and Leicester each claims the other has the missing money
April 2010
Santander UK first-quarter profits up 15%
Spanish group that bought Alliance & Leicester and part of Bradford & Bingley says net deposits soared 240% in its British business
Your problems, with Anna Tims
PayPal withdrew our money, but we don't have an account
Money mysteriously appears and disappears between Alliance & Leicester and Paypal accounts
Consumer champions
Alliance & Leicester bank card theft shows lack of communication
Inefficient intra-company dialogue left one customer facing a penalty charge despite a proactive attitude to card fraud
February 2010
Santander may float in UK if it buys Williams & Glyn's branches from RBS
Santander turned 'Shabby Abbey' into a success
Santander now issues half of all new UK mortgages – and plans to expand