Tell us: if you’ve booked a last minute summer holiday, share why and where you are going
We’re keen to hear from people why they have waited to book their summer holiday this year, and what destinations they will be travelling to
June 2024
Thousands of short-stay rentals flouting registration rules in Sydney, research finds
Council calls for more regulation of short-term rental properties listed on hosting sites such as Airbnb as industry hits back
Brisbane to introduce Airbnb permits for property owners amid housing crisis crackdown
Mayor Adrian Schrinner says property owners would now need appropriate planning approvals, body corporate support and a 24-7 property manager for short-term rentals
Australian customer service
I cancelled my Airbnb booking within the appropriate timeframe. Why won’t they issue my refund?
The good news is you made the booking while in Australia via the Australian arm of Airbnb, so national consumer law applies, writes policy expert Kat George. With persistence, it’s likely you’ll get your money back
May 2024
Airbnb and Booking.com allowing illegal social housing sublets, say English councils
Hawaii to limit vacation rentals in response to tight housing market
April 2024
Victorian Greens shape up for housing fight over Labor’s proposed Airbnb levy
Exclusive: Greens say new figures show government’s 7.5% levy on short-stay rentals won’t help fix the housing crisis
‘Must love dogs and rude roommates’: the scramble to get around New York’s Airbnb crackdown
Strict rules have led to a wild west of rentals, with visitors choosing between huge hotel bills or word-of-mouth deals
Tell us: have you experienced last-minute cancellations on Airbnb?
Your problems, with Anna Tims
Airbnb is allowing my tenant to illegally sublet my house
Britain’s staycation boom may be over as bookings dry up
March 2024
Consumer champions
Airbnb host increased price by 39% after booking
Thousands of London long-term rental properties at risk from holiday lets plan
Airbnb bans hosts from using indoor security cameras in rentals
St Paul’s Cathedral to host guests for £7 in ‘secret’ 300-year-old library
February 2024
The Crunch
Airbnb says only 1% to 2% of homes in Australia are short-term rentals. What does that really mean for renters?
About 100,000 properties are used for short-term letting – equivalent to the housing shortfall on the horizon. But that comparison may oversimplify the situation
What are the proposals to restrict short-term lets in England?
Ministers hope a registration scheme for holiday lets on sites such as Airbnb will increase the supply of homes for locals
Nearly 100,000 NSW homes not being used for long-term housing, figures show
Why I quit
I gave up renting in London to live nomadically – it’s dramatically enriched my life
Lydia Swinscoe
Holy sanctuary: nuns convert flats to Airbnbs inside Spanish convent