American Family car insurance review 2024
“Verified by an expert” means that this article has been thoroughly reviewed and evaluated for accuracy.
“Verified by an expert” means that this article has been thoroughly reviewed and evaluated for accuracy.
BLUEPRINT
Updated 8:51 p.m. UTC Feb. 13, 2024
Editorial Note: Blueprint may earn a commission from affiliate partner links featured here on our site. This commission does not influence our editors' opinions or evaluations. Please view our full advertiser disclosure policy.
Pros
- Very low number of consumer complaints compared to competitors.
- Wide range of coverage options, including gap insurance and vanishing deductible.
- KnowYourDrive usage-based insurance program can help good drivers save.
Cons
- Rates for most drivers aren’t as competitive as some of the other insurers we reviewed.
- American Family car insurance is only available in 19 states.
Does American Family have good car insurance?
Yes, American Family has good car insurance for some drivers. American Family has a below-average number of customer complaints, extensive product offerings, customizable coverage and a wide range of discounts.
You can choose from an abundance of coverage options with American Family, including a pay-per-mile insurance plan (MilesMyWay), gap insurance and rideshare insurance.
American Family also offers a diminishing deductible, new car replacement coverage, accident forgiveness and SR-22s, if you need one.
Though American Family’s prices fall somewhere in the middle for the average driver, the insurer offers some of the cheapest car insurance for drivers with a DUI.
One caveat about getting car insurance through American Family: It’s only available in 19 states.
Types of car insurance offered by American Family
- Liability car insurance.
- Collision and comprehensive car insurance.
- Gap insurance.
- Personal injury protection.
- Medical expense coverage.
- New car replacement.
- Pay-per mile insurance.
- Rental reimbursement.
- Rideshare insurance.
- SR-22.
- Emergency roadside assistance.
- Uninsured and underinsured motorist coverage.
- Usage-based insurance.
- Accidental death and dismemberment coverage.
Featured partner offers
Other insurance products offered by American Family
American Family also offers other insurance products worth considering. We especially recommend looking into American Family home insurance to bundle with your auto policy. AmFam offers one of the best auto and home insurance bundles available, with a discount of up to 18% when you bundle both policies.
Here’s a full look at all the insurance products you can explore with American Family:
- ATV insurance.
- Boat.
- Business.
- Condo.
- Farm & ranch (cattle & livestock coverage; tractor & equipment coverage).
- Homeowners insurance.
- Landlord insurance.
- Life insurance.
- Manufactured home.
- Motorcycle.
- Personal property.
- Pet insurance.
- Renters insurance.
- RV & camper.
- Snowmobile.
- Travel insurance.
- Umbrella insurance.
American Family car insurance reviews
AmFam generates a below-average number of customer complaints, according to data from the National Association of Insurance Commissioners (NAIC). In fact, it has the lowest complaint ratio of any major insurer we evaluated.
AmFam has a C+ grade from the CRASH Network, which is better than the national average and the best grade of the top 10 largest insurers in the nation. This study surveys over 1,000 collision repair professionals about how an insurer handles claims, including the quality of parts used and repairs made as well as the overall repair process.
Before you choose American Family as your car insurer, always get at least three quotes from other companies. Doing so can help you find the best car insurance for your specific needs. It’s also helpful to read American Family car insurance reviews and speak with any family and friends about their experiences with American Family or other car insurance companies.
American Family car insurance review FAQs
American Family is good at paying auto insurance claims. The company maintains an A rating from AM Best, signaling its financial strength in paying out claims. Further, J.D. Power’s latest U.S. Auto Claims Satisfaction Study found that American Family has a slightly above-average claims satisfaction score.
Though American Family offers some of the best car insurance policies available, it’s only available in 19 states. If you live in one of the following states, you’ll be able to apply for a policy:
- Arizona.
- Colorado.
- Georgia.
- Idaho.
- Illinois.
- Indiana.
- Iowa.
- Kansas.
- Minnesota.
- Missouri.
- Nebraska.
- Nevada.
- North Dakota.
- Ohio.
- Oregon.
- South Dakota.
- Utah.
- Washington.
- Wisconsin.
You can buy American Family car insurance online, by contacting a local agent or by phone at 1-800-692-6326 American Family also offers online car insurance quotes as well as quotes for homeowners insurance and other types of coverage you may need.
You can file a car insurance claim with American Family multiple ways:
- Submitting a claim via American Family website.
- Submitting the claim in the American Family claims app.
- Contacting a claims expert by phone at 1-800-MYAMFAM.
- Reaching out to your agent directly.
Blueprint is an independent publisher and comparison service, not an investment advisor. The information provided is for educational purposes only and we encourage you to seek personalized advice from qualified professionals regarding specific financial decisions. Past performance is not indicative of future results.
Blueprint has an advertiser disclosure policy. The opinions, analyses, reviews or recommendations expressed in this article are those of the Blueprint editorial staff alone. Blueprint adheres to strict editorial integrity standards. The information is accurate as of the publish date, but always check the provider’s website for the most current information.
