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Most small businesses with more than a few staff members can benefit from human resource software or the help of a Professional Employer Organization (PEO). TriNet is one of the most well-known. But is it the best?

We evaluated several TriNet competitors to find the stand-out features and help you choose the best for your organization and budget.

Best TriNet alternatives

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Our team of experts evaluates hundreds of business products and analyzes thousands of data points to help you find the best product for your situation. We use a data-driven methodology to determine each rating. Advertisers do not influence our editorial content. You can read more about our methodology below.

  • 25 companies reviewed.
  • 40 hours of product testing.
  • 1,025 data points analyzed.

Methodology

We extensively research the key competitors within an industry to determine the best products and services for your business. Our experts identify the factors that matter most to business owners, including pricing, features and customer support, to ensure that our recommendations offer well-rounded products that will meet the needs of various small businesses.

We collect extensive data to narrow our best list to reputable, easy-to-use products with stand-out features at a reasonable price point. And we look at user reviews to ensure that business owners like you are satisfied with our top picks’ services. We use the same rubric to assess companies within a particular space so you can confidently follow our blueprint to the best payroll software.

What is TriNet?

TriNet is a full-service human resources (HR) solution, officially classified by the IRS as a Certified Professional Employer Organization (PEO). That means the company offers outsourced HR solutions, including employee benefits through its network of partners, payroll, time and attendance and risk mitigation. 

TriNet is a technology platform backed by experts in the field who deliver consulting services and 24/7 support with the exception of a few U.S. holidays. For business owners with five employees or up to thousands, TriNet offers tailored solutions for PEO and HR needs. 

Pros and cons of TriNet

PROSCONS
  • All HR functions under one software.
  • 24/7 support available.
  • Partners with benefits providers to help you remain in compliance with employee benefits.
  • Not tailored to enterprise-level businesses or sole proprietors.
  • No pricing transparency.

As with any business software, TriNet has pros and cons. The overriding benefit of TriNet, as a PEO, is how it puts all your HR functions into one spot, along with having experts available by phone to answer questions virtually at any time. 

Kraig Kleeman, the CEO and founder of The New Workforce, pointed out, “TriNet isn’t just about payroll; it’s like the ultimate HR toolkit.” 

Choosing the best payroll software

When you’re looking for the best payroll software, it’s important to determine what’s most important to you and your organization and to evaluate a few different options. If you’re a founder or CEO, partner with your finance and HR personnel to determine their needs, as well. 

“As we improved our finance and accounting platforms, I partnered closely with my finance team and participated in the evaluation process,” Kleeman said. “As this is my third startup, I wanted to participate closely in decision-making by understanding strengths, limitations and costs. Having been through a lot of technology adoption, I always aim to ensure we get a total return on our investment.” 

Why you may choose TriNet

As a PEO, TriNet offers more features than standard payroll software for small businesses. Users tout its connections in the insurance industry to provide great employee benefits and its knowledge related to compliance, which helps small businesses stay in line with the law, whether that’s related to benefits required by the state or compliance when it comes to interviews and hiring. 

Of course, there’s also the customer service. Only a few of the TriNet alternatives we evaluated offer 24/7 customer service. 

“TriNet is more than just a PEO. With its all-in-one HR solutions, benefits expertise and knack for keeping us in line with the law, TriNet has become an essential partner in our journey toward business success,” Kleeman said. 

From HR consulting, benefits, payroll, risk mitigation and time tracking, along with a hub for you and your employees to manage benefits, time-off tracking and pay from a mobile app, TriNet offers a well-rounded feature set. 

TriNet partners with organizations like Aetna, Aflac and MetLife to deliver employee benefits to small businesses. The Enrich product line gives TriNet customers access to expanded benefits. At the same time, TriNet Perks delivers discounts and low rates on experiences and purchases that can enrich employees’ lives, such as movie tickets, brand-name clothing and Disneyland purchases. 

24/7 customer service from HR experts sets TriNet apart in its class. Kleeman agreed, saying, “By offering great benefits and smoothing out HR headaches, our team feels well taken care of. And when your employees are happy, they tend to stick around.” 

As a result, he said, working with TriNet has led to reduced turn-over rates thanks to its ability to offer enhanced voluntary benefits, a responsive app to manage PTO and service to answer employee questions at virtually any time. 

Why you may want an alternative

Even with all its benefits, TriNet may not be for everyone. Here are some reasons you may choose an alternative.

  • You only need payroll, not employee benefits: TriNet is a PEO. That means it offers many benefits and services that payroll software companies don’t offer. If you are perfectly happy with your benefits provider, you may not need TriNet’s comprehensive services. 
  • You don’t need HR consulting or round-the-clock service: Likewise, if you don’t run a round-the-clock organization and you don’t need personalized HR consulting, TriNet may be too robust for your needs. 
  • You are too big or too small to benefit from all of TriNet’s services: TriNet serves SMBs with five to thousands of employees. If you are a solopreneur, other options may be more cost-effective. Likewise, if you need an enterprise-level solution, TriNet may lack the expertise, features and services you need. 

Frequently asked questions (FAQs)

TriNet Group is in the payroll and HR software industry. However, it has clients that run the gamut from crypto technology to pharmaceuticals and consumer goods.

TriNet holds just 1.24% of the market share for payroll management and PEO services for small to midsize businesses.

TriNet helps companies who need outsourced HR and payroll in fields such as:

  • E-commerce.
  • Retail and wholesale.
  • Financial services.
  • Education.
  • Life sciences.
  • Manufacturing.
  • Marketing.
  • Media.
  • Technology.
  • Non-profits.

Some of the company’s well-known clients include McKinsey & Company, Wells Fargo & Company, Ernst & Young, Aon PLC and GlobalLogic. On its website, TriNet lists Moleskine, BlockFi and TV Guide Magazine among its clients.

TriNet is best for companies with five employees or up to thousands in every industry who want a comprehensive PEO solution to manage payroll, benefits, time and attendance and compliance.

Blueprint is an independent publisher and comparison service, not an investment advisor. The information provided is for educational purposes only and we encourage you to seek personalized advice from qualified professionals regarding specific financial decisions. Past performance is not indicative of future results.

Blueprint has an advertiser disclosure policy. The opinions, analyses, reviews or recommendations expressed in this article are those of the Blueprint editorial staff alone. Blueprint adheres to strict editorial integrity standards. The information is accurate as of the publish date, but always check the provider’s website for the most current information.

Dawn Allcot

BLUEPRINT

Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, real estate, small business, e-commerce, and technology. Her lengthy list of publishing credits includes the USA Today – Blueprint, U.S. Chamber of Commerce website, CNET, GOBankingRates, MSN, Nasdaq, Chase Bank, and others. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. She lives on Long Island, New York, with her husband, their two teens, and a veritable menagerie that includes three cats and three lizards of varying sizes and personalities. Learn more at www.allcotmediamarketing.com.

Alana Rudder

BLUEPRINT

Alana is the deputy editor for USA Today Blueprint's small business team. She has served as a technology and marketing SME for countless businesses, from startups to leading tech firms — including Adobe and Workfusion. She has zealously shared her expertise with small businesses — including via Forbes Advisor and Fit Small Business — to help them compete for market share. She covers technologies pertaining to payroll and payment processing, online security, customer relationship management, accounting, human resources, marketing, project management, resource planning, customer data management and how small businesses can use process automation, AI and ML to more easily meet their goals. Alana has an MBA from Excelsior University.