InCorp review 2024: Cost, plans, features and more
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BLUEPRINT
Updated 3:55 p.m. UTC April 17, 2024
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InCorp
Pros
- An affordable service starting at $129 per year.
- Multi-year discounts available.
- Live chat and phone support.
Cons
- iOS app isn’t user-friendly.
- Poor Trustpilot rating.
- Numerous complaints on Better Business Bureau (BBB).
Why trust our small business experts
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- 12 companies reviewed.
- 21 hours of product testing.
- 408 data points analyzed.
Featured registered agent service offers
ZenBusiness
Cost
$199 annually
Same-day document delivery
No
Phone support
Yes
LegalZoom
Cost
$199
Same-day document delivery
No
Phone support
Yes
Northwest Registered Agent
Cost
$125
Same-day document delivery
Yes
Phone support
Yes
InCorp overview and facts
InCorp was founded in 1998 and is headquartered in Las Vegas, Nevada. With over 20 years of experience, InCorp has served more than 250,000 customers. The company’s mission statement is, “we take care of your business like it’s ours.” However, user reviews are split on InCorp’s service.
While the company has an A+ rating with the Better Business Bureau (BBB), there are also a number of complaints from customers about the service. In the past three years, InCorp has closed 45 complaints with the BBB. Additionally, InCorp has 2.2 stars out of 5 stars on Trustpilot. However, it should be noted that InCorp’s user reviews are polarized. Out of 16 total InCorp registered agent services reviews at the time of writing, 44% of reviews are 5-stars and 56% are 1-stars, with no middle ground.
Some reviews state the company has been very helpful, providing knowledgeable service in multiple states, while others have experienced billing and customer service issues.
InCorp registered agent services pricing
| COMPANY | COST PER YEAR |
|---|---|
BetterLegal
| $90
|
Harbor Compliance
| $99
|
Bizee
| $119
|
Northwest Registered Agent
| $125
|
InCorp
| $129
|
Rocket Lawyer
| $150
|
Sundoc Filings
| $159
|
Inc Authority
| $179
|
Swyft Filings
| $199
|
ZenBusiness
| $199
|
Incorporate.com
| $235
|
LegalZoom
| $299
|
When starting an LLC or corporation, a registered agent must be named.
“A registered agent service is a designated company that is responsible for receiving legal and other important documents on behalf of a business,” says Mark Tyson, founding partner at TKN Tyson, which provides counsel to startups.
“This means that the registered agent must have a physical address in the state where the business is registered, and must be available during normal business hours to receive any official notices or documents,” Tyson adds.
InCorp provides registered agent services for $129 per year, with discounts available for multi-year service. With a five-year commitment to InCorp’s registered agent service, that cost drops to $87 per year. InCorp’s registered agent services allow you to receive any and all legal notifications, including annual filing notices. Plus, you won’t have to put down a physical address or keep specific hours by having them as a registered agent.
This can be especially helpful if you have a home-based business, so you don’t have your home address listed publicly. Using the company’s entity management system (EMS), you can upload your company documents and stay on track with any compliance-related activities. Expedited service is also available in most states so you can get things done within 24 hours.
InCorp has competitive pricing compared to its competitors and stands out with its multi-year discount. On our Best Registered Agents of 2023 list, there are other similar options at a lower cost and more expensive options as well.
“One of the pros of InCorp is it provides business formation services in addition to registered agent services. This can be a good low-cost option, particularly for solo entrepreneurs that don’t need bespoke business entity structuring services from a corporate lawyer. One of the cons of InCorp is its registered agent service fees are more expensive than some other options on the market,” says Tyson.
Many registered agent services offer similar options, so it’s best to do your research. Unlike many competitors, InCorp offers an iOS app for customers — however, it has one star on the App Store.
If you need support, InCorp offers live chat with a human and phone support. Not all competitors do, so if you value customer support, this can make a difference. The company also offers same-day document delivery, scanning and uploading your legal notices to the client portal within 24 hours of receiving your legal notices, which most competitors offer but not all.
InCorp provides LLC filing services, corporation filing, and DBA filing. Many competitors also offer nonprofit filing, but InCorp does not. So if you’re a new business looking for LLC filing services and a registered agent and want competitive pricing plus customer support, InCorp is an option to look into.
InCorp customer support and experience
InCorp’s website is fairly intuitive and allows you to easily request a quote or connect with customer support. InCorp customer support is available via phone at 1-800-246-2677 during business hours, which are 6 a.m. to 6 p.m. PST, Monday through Friday. You can also send a message via their live chat option. In our testing of the live chat feature, we were connected to an agent quickly and the representative offered to call us to further explain the answer to our question.
However, recent InCorp reviews on Trustpilot state the company’s customer service is unresponsive, while another review states the company has been professional and helpful. When looking at overall customer complaints on the Better Business Bureau, you can see the company’s response to work toward an agreement with customers. InCorp has closed 45 complaints in the past three years on BBB.
The company also offers an app for Apple customers, which is a unique feature compared to its competitors. However, the app has a one-star rating among its 19 customer reviews.
InCorp vs. BetterLegal
| REGISTERED AGENT SERVICES COST | LLC OR CORPORATION FILING COST | APP | TRUSTPILOT RATING | LIVE CHAT | |
|---|---|---|---|---|---|
InCorp
| $129 per year
| $99, plus state fees
| iOS app
| 2.2 | Yes: Human
|
BetterLegal
| $90 per year
| $299, plus state fees
| No
| 4.6 | Yes: Human
|
BetterLegal is the least expensive option on our Best Registered Agent Services of 2023 list at just $90 per year, compared to InCorp’s $129 per year. However, if you will also need to file for an LLC, InCorp provides company formation services at just $99, while BetterLegal is $299.
At first glance, InCorp appears more user-friendly, offering a mobile app to manage your legal notifications for registered agent services. Though usability of the app has frustrated customers.
BetterLegal stands out through its Trustpilot rating, which is at 4.6 stars out of 5 based on 294 reviews. InCorp’s standing on Trustpilot is split between 5-star and 1-star ratings with no middle ground, leaving the company with 2.2 out of 5 stars based on 16 reviews.
If you want a registered agent and LLC filing services at a low price, InCorp is a good option. If you only need registered agent services, BetterLegal may provide some savings with higher customer ratings.
InCorp vs. Bizee
| REGISTERED AGENT SERVICES COST | LLC OR CORPORATION FILING COST | APP | TRUSTPILOT RATING | LIVE CHAT | |
|---|---|---|---|---|---|
InCorp
| $129 per year
| $99
| IOS app
| 2.2 | Yes: Human
|
Incfile
| $119 per year
| $0-$299, plus state fees
| No
| 4.7 | Yes: Human
|
Another option for registered agent services is through Bizee. The cost for registered agent services is free for the first year if you use their LLC filing services for an LLC, corporation or nonprofit. After that, the cost is $119 per year. The company provides mail forwarding and handling of your business or legal documents and is more digitally friendly by providing users with email and text updates.
InCorp is more expensive at $129 per year but may provide more affordable LLC filing as a standalone service. Bizee has superior Trustpilot ratings with more integrated technology, which may be a better fit for some business owners.
Is InCorp right for your business?
If you’re looking for registered agent services for your business, there are many options on the market. InCorp is a relatively affordable option that can score you savings if you opt for multiple years of service. The company has a strong BBB rating of A+ and has mixed reviews on Trustpilot.
There are multiple customer support options, though customer reviews are mixed on whether or not support agents were helpful. In our testing, support was responsive and helpful.
InCorp may be ideal for business owners who want discount pricing in exchange for a multi-year commitment. Additionally, if you’re interested in LLC filing services at a low price, InCorp can take care of that as well.
While the company does have an iOS app, if you’re looking for a comparably priced service with better app reviews Rocket Lawyer may be a good option. Rocket Lawyer offers registered agent services for $149.99 with the potential of a 25% discount when you sign up for a membership. Its app has a 4.9 rating on Apple’s App Store and 4.7 rating on Google’s Play Store.
Methodology
We extensively research the key competitors within an industry to determine the best products and services for your business. Our experts identify the factors that matter most to business owners, including pricing, features and customer support, to ensure that our recommendations offer well-rounded products that will meet the needs of various small businesses.
We collect extensive data to narrow our best list to reputable, easy-to-use products with stand-out features at a reasonable price point. And we look at user reviews to ensure that business owners like you are satisfied with our top picks’ services. We use the same rubric to assess companies within a particular space so you can confidently follow our blueprint to the Best Registered Agent Services.
Featured registered agent service offers
ZenBusiness
Cost
$199 annually
Same-day document delivery
No
Phone support
Yes
LegalZoom
Cost
$199
Same-day document delivery
No
Phone support
Yes
Northwest Registered Agent
Cost
$125
Same-day document delivery
Yes
Phone support
Yes
Frequently asked questions (FAQs)
InCorp’s registered agent services are available in all 50 states as well as the District of Columbia, U.S. Virgin Islands and Puerto Rico. So regardless of where you’re located in the U.S., you can use this service for your business.
InCorp doesn’t provide a worry-free guarantee like some competitors. However, the company tracks any changes to your entity’s status using a proprietary technology known as EntityWatch®. InCorp notifies you of upcoming compliance events through its entity management system. You can view these notifications through the client portal on InCorp’s website or its iOS app.
InCorp charges different fees based on the services provided. As the company website notes, additional state filing fees for some services may exist. Plus, there may be higher fees for registered agent services if you’re in Puerto Rico or the U.S. Virgin Islands.
To request a refund, you must do so within 60 days of the start of services. Depending on the type of refund, some funds may be withheld by InCorp. If you sign-up for multi-year discounted services, it’s important to note these are non-refundable. However, it’s transferable to a new business.
You can cancel InCorp’s registered agent services if it’s before the annual renewal date, which is on the 20th of the month when you purchased your services. If you don’t do it before the renewal date, it will be non-refundable.
Make sure to cancel registered agent services with InCorp before the renewal date by:
- Live chat or email customercare@incorp.com to request a cancellation.
- Submit documents to change the registered agent or file to dissolve your business with the Secretary of State.
Aside from offering registered agent services, InCorp also provides LLC filing and corporation formation services to help start your business.
InCorp can help with:
- Employer identification number (EIN).
- Doing business as (DBA) filing.
- Corporate dissolution.
- Certificate of good standing.
- Foreign qualification registration.
- Amendment preparation.
- Managed reports services.
You can see a full list of services alongside prices on InCorp’s website.
Blueprint is an independent publisher and comparison service, not an investment advisor. The information provided is for educational purposes only and we encourage you to seek personalized advice from qualified professionals regarding specific financial decisions. Past performance is not indicative of future results.
Blueprint has an advertiser disclosure policy. The opinions, analyses, reviews or recommendations expressed in this article are those of the Blueprint editorial staff alone. Blueprint adheres to strict editorial integrity standards. The information is accurate as of the publish date, but always check the provider’s website for the most current information.
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