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Josephine NesbitHome improvement writer
Josephine Nesbit is a contributing writer for USA TODAY Homefront. She specializes in home impr...
Updated Jun 22, 2024
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We've ranked the top 10 air conditioning repair companies that operate within 50 miles of Durham. We base our ranking off average customer ratings weighted against the number of reviews. For more information, check out our full methodology.
When your air conditioner (AC) breaks down during a scorching Durham summer, you need service ASAP. An AC technician in Durham, North Carolina, can resolve your AC system easily.
There are many possible reasons behind AC problems. Your best bet is to get in touch with an AC expert rather than guessing at solutions yourself.
Air conditioning repair technicians receive training to safely conduct electrical repairs and work with refrigerants, which are toxic substances regulated by the Environmental Protection Agency (EPA). Only trained professionals with proper certification should handle refrigerants.
Summer temperatures in Durham get up to 88 degrees on average, making a functioning air conditioning system essential. Collect multiple quotes from local repair pros to compare prices and services. This lets you find a quote within your budget.
Look for AC repair companies in Durham with at least 3.5 out of 5 stars on Google Reviews and a good rating on Better Business Bureau (BBB). Use the filters below to help you find the right company for your needs.
Below are additional air conditioning repair companies that didn’t make our top picks based on their distance, ratings or service offerings.
Your AC system needs repairs if you spot the following signs:
These factors can help you pick the best AC repair company in Durham.
AC repair companies should be properly licensed and insured. The North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors requires HVAC contractors to maintain proper licensing. HVAC pros who work with refrigerants must be certified by the Environmental Protection Agency (EPA). AC repair professionals also need worker's compensation insurance and a surety or cash bond.
Accreditation isn’t mandatory, but it offers proof of the AC pro’s ability and knowledge in the field. Two national accreditations include the American Society of Heating, Refrigerating, and Air Conditioning Engineers (ASHRAE) and the Air Conditioning Contractors of America (ACCA).
Take advantage of free estimates, which most AC repair companies provide. This includes a technician coming to your home to evaluate the problem, recommend solutions and give you a quote. Pay attention to how comprehensive the company is during the assessment.
Get detailed, itemized estimates from multiple companies. Multiple estimates will give you a better sense of the average price range in your area. Be cautious of providers quoting rates that are too high or too low.
The AC repair technician you hire should have experience with the type of work you need done. Some HVAC technicians specialize in certain types of systems, whereas others have more generalized experience.
Your family and friends may have recommendations for AC repair companies in your area. Regardless, be sure to read each company's online reviews.
Read feedback from previous customers to better understand the company's customer service, and look for consistently bad reviews or a recent rise in negative reviews.
These AC unit types are the most prevalent in Durham:
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The Homefront Local team employs a proprietary scoring algorithm that evaluates companies based on key factors you value, such as average customer review ratings and trustworthiness indicators. Our method for determining trust involves a comparative analysis of the number of reviews a company receives compared to its local competitors. This leads to companies that have earned more trust from your local community being awarded a higher score.
Editorial note: The name “Homefront” refers to the alliance between USA TODAY and Home Solutions that publishes review, comparison, and informational articles designed to help USA TODAY readers make smarter purchasing and investment decisions about their home. Under the alliance, Homefront provides and publishes research and articles about home service and home improvement topics. Homefront has an affiliate disclosure policy. The opinions, analyses, reviews or recommendations expressed in this article are those of the Homefront editorial staff alone (see About Homefront). Homefront adheres to strict editorial integrity standards. The information is believed to be accurate as of the publish date, but always check the provider’s website for the most current information. Go back to top
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