Save of the Day: End bad customer service with this app

Today we put an end to bad customer service and get your voice heard. As you may know by now, I make it my mission every day to find the biggest deals – saving you time and money.

Since I order more than thirty items online every week, I come across my share of bad customer service. While I weed these retailers out and do my best to protect you from ever encountering them in the first place, I have an advantage. Stores are often faster to follow-up on my complaint because of my consumer work or my social media following. I think it's completely unfair that many stores will otherwise ignore your concerns unless they feel threatened, or are worried what reporters might say about them. That all changes today.

GripeO is one of my favorite apps and websites to combat poor customer service. Click on the video above to get all the info on this free service.

Matt Granite is a consumer reporter with Gannett's WKYC station in Cleveland. His 'Save of the Day' report offers tips to consumers on how to save money and features daily deals.

We do not receive any financial compensation from any deal or for mentioning any company. The only purpose of this segment is to save you money.