The Daily Money: Trading app Robinhood offers 24/7 help, including suicide support

Good morning, Daily Money folks, it's Jayme Deerwester here again, covering for Nathan. Happy Pre-Friday!

Robinhood is rolling out around-the-clock phone support to its 22 million customers, including suicide-prevention support, the online amateur trading platform told USA TODAY.

The move comes after Robinhood this summer disclosed in a Securities and Exchange Commission filing that it had settled a wrongful death suit with the family of Alex Kearns, a 20-year-old trader who killed himself after seeing a negative account balance of $730,000 on an options trade and was unable to contact anyone at the firm to clarify what happened.

A Robinhood spokeswoman declined to say whether the 24/7 call centers are part of the settlement or to improve the company's business, which has boomed with young traders investing in stocks and cryptocurrencies.

Customers may request a call on the Robinhood app, and the company will send a notification to let the person know he or she is next in line. The call centers in different regions of the country went live Tuesday.

Monday's prolonged Facebook outage may have felt like a breath of fresh air for some people, but it was agony for users who depend on it and related platforms like Facebook Messenger and WhatsApp to stay in touch with friends and relatives overseas.

"I felt paralyzed for hours, I almost booked a plane to Brazil. If it was any other Monday, the outage wouldn't have mattered, but on this day, my dad was hospitalized," Gabriel De Hora told USA TODAY. "Five hours of silence was torture."

See how the outage affected others, from a man who was counting on WhatsApp to witness the birth of his child to an Afghan woman in the U.S. trying to find out if her sister was safe amid reports of an attack by the Taliban.

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I'll wrap my last day on the Daily Money beat with another bit of advice from "Ted Lasso," this time from curmudgeonly assistant coach Roy Kent: "Don't you dare settle for fine."

— Jayme Deerwester