Chiefs player: 'Everybody's hurting' in Kansas City

• Chapel service that usually draws handful of players was attended by entire team
• New details in investigation show Jovan Belcher spent time with another woman hours before shootings
• Police records in two locations where Belcher lived in Missouri showed no prior 911 calls

KANSAS CITY, Mo. -- A day unlike any other for the Kansas City Chiefs ended with an emotional chapel service Saturday night at the team hotel.

The team holds a voluntary service each week, usually attended by 10 or so players. On this night, every Chiefs player, even those on injured reserve and the practice squad, congregated to pray and listen to remarks by team chairman Clark Hunt and general manager Scott Pioli, neither of whom usually attends or speaks at the service.

It was a service full of love — a word not often expressed among NFL teammates — and a way for players to grieve and try to understand what had happened that morning. Jovan Belcher, a four-year veteran they knew as a passionate leader on the field and a good friend off it, had turned into a killer who fatally shot his girlfriend at their home before committing suicide in the parking lot of the team facility.

The murder-suicide left the couple's infant daughter, Zoey, an orphan.

Now, two families prepare for funerals. The Chiefs will be represented at both services, though arrangements had not been made public.

The tragedy has left the Kansas City community — and the Chiefs — searching for answers.

"Everybody's hurting," said Chiefs offensive lineman Ryan Lilja, a native of Kansas City. "From what we're hearing, this is stuff that goes on often, this just happens to be in the public eye because of who Jovan was. It's obviously a terrible thing that's far-reaching all throughout our community, and I think the fans and the people of Kansas City, they're stinging, too."

Glimpses of the couple's final hours have emerged as investigators piece together what precipitated the violence.

Five hours before Belcher killed 22-year-old Kasandra Perkins, Kansas City police responded to a 911 call at 2:50 a.m. CT — someone reported a man sitting in a car outside an apartment building in the 700 block of East Armour Boulevard.

Officers found Belcher, 25, asleep in his Bentley, said police spokesman Darin Snapp. Belcher was cooperative when officers asked him to step out of the vehicle and present his ID. Belcher said he was waiting for his girlfriend, who lived in the building, Snapp said.

Police asked Belcher to call the girlfriend, and a woman came to the door of the six-story, brick apartment building and let him in. Police did not seek the identity of the woman.

Neighbors identified her to the New York Post as Brittni Glass, who told the newspaper that she was with Belcher that night.

The Kansas City Star, citing police sources, reported Tuesday that the Chiefs had been providing counseling for Belcher and Perkins over relationship problems. At his news conference Monday, Chiefs coach Romeo Crennel said he believed Belcher was a strong-willed individual and he did not know the specifics of Belcher's personal problems.

"No major troubles in his life. Everybody has issues in their personal life. I mean, all of us here have issues in our personal life," Crennel said.

Belcher's issues escalated to extreme violence.

As the couple argued Saturday morning in the home they shared on Crysler Avenue, Belcher's mother, Cheryl Shepherd, heard her son scream, "You can't talk to me like that!" followed by gunshots, according to The Star report. Citing multiple police sources, the newspaper reported that Belcher leaned over Perkins' body, said he was sorry and kissed her on the forehead.

He apologized to his mother — who was visiting from New York to take care of the baby — before kissing his daughter and fleeing to the Chiefs training facility, the paper reported. There, police responded to their third 911 call related to Belcher in a span of five hours.

For Belcher, that was highly unusual. Police records in Kansas City and Independence, Mo., a suburb where Belcher lived for much of his first three seasons with the Chiefs, showed no prior 911 calls related to Belcher or Perkins.

The only offense Independence authorities found was a routine speeding ticket Belcher received in 2009, his rookie year.

Belcher had displayed an explosive temper related to romantic relationships while in college.

During his time as a football player at the University of Maine, Belcher gashed his arm in April 2006 when he punched out a window because he was angry while "upset with a girl," according to a campus police report obtained by USA TODAY Sports.

In another incident in February 2007, campus police responded to a complaint called in by someone who "became concerned about the raised voices" of Belcher and a girlfriend.

Contributing: Mike Garafolo