Internet providers in Jacksonville, FL
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Most plan options
Fastest fiber speeds
Prices from
$55.00
per month
Speeds up to
5,000
Mbps
Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Monthly State Cost Recovery Charge in TX, OH, NV applies. One time install charge may apply.
Best for satellite internet
Prices from
$49.99
per month
Speeds up to
200
Mbps
Why trust our broadband experts
Allconnect’s team of broadband experts regularly reviews the top internet service providers in the U.S., scrutinizing each company under a rigorous scoring system to help our readers make informed internet purchases. We keep our data points accurate and up to date based on thorough research and partnership communications. Our content is not directed by partners. Visit our full methodology page and advertising disclosure to learn more.
Jacksonville internet is available from Xfinity, AT&T, T-Mobile 5G and Verizon 5G Home Internet. Plans start at $19.99/mo., and speeds generally range from 75 Mbps to 5 GB.
There are fewer internet providers overall in Jacksonville compared to other large cities with six or more companies to choose from. However, the variety of plans from those providers still gives residents many options for good internet speed at practical prices. Consider the additional terms of each provider outlined below, such as equipment, installation or early termination fees (ETFs), before selecting a plan.
Find home Wi-Fi and discover special promotions near you by browsing the internet plans on this page. Select “view all plans” to compare all options at your location.
Best internet providers in Jacksonville, FL
- Xfinity: Most plan options
- AT&T: Fastest fiber speeds
- T-Mobile 5G Home: Lots of customer perks
- Verizon 5G: Best bundling discount
Compare Jacksonville internet providers
Xfinity is the most widely available, providing service at nearly every residence. AT&T covers about two-thirds of the area and is popular for its superior speeds and fiber internet connection. AT&T and Xfinity are the only hard-wired internet providers in Jacksonville.
The remaining options are 5G or satellite internet, which use over-the-air wireless signals from a satellite or cell tower. While these wireless methods can be more susceptible to slow Wi-Fi or speed throttling, they offer excellent support for rural internet users.
Compare the top internet providers in Jacksonville with the following table.
| Provider | Starting price range* | Download speed range | Connection type | Availability** |
|---|---|---|---|---|
| Xfinity | $20–$100/mo. | 75–2,000 Mbps | Cable, fiber | 98% |
| AT&T | $55–$225/mo. | 300–4,700 Mbps | Fiber | 67% |
| T-Mobile 5G Home | $60/mo. | up to 245 Mbps | 5G | 55% |
| Verizon 5G | $60–$80/mo. | 300–1,000 Mbps | 5G | 25% |
**Source: FCC National Broadband Map.
Methodology
We rated the largest internet providers in the U.S. for 2024. Each provider was rated on a scale of 1 to 5 based on over a dozen factors, including speed, cost, availability, fees, customer satisfaction, connection type and more. We also used data from the Federal Communications Commission (FCC) to compare the average speed offered by internet companies in the U.S. to set a baseline for what is considered a good internet speed. Additionally, we analyzed data from the American Customer Satisfaction Index (ACSI) to understand how each internet service provider (ISP) fares in customer service and perceived value.
How to choose an internet provider in Jacksonville, FL
- Estimate the number of devices (e.g., laptops, tablets, etc.) connected simultaneously in your household and select an internet speed that supports your internet use. Speeds of 300 Mbps and up work well for gaming, streaming, and many connected devices. For light internet use and fewer devices, any basic plan should suffice.
- Decide on a price range that fits your monthly budget, making sure to factor in other costs like equipment fees. Note the standard rate and the length of the promotion to make sure the service is still affordable later on.
- Consider what internet connection type is best for you. Fiber internet is ideal for the fast upload speeds that are necessary for uploading large files. Cable internet is sufficient for streaming and browsing. 5G internet is easy to set up on your own. Satellite internet works well for rural areas.
Jacksonville internet provider reviews
Details like hidden fees, contracts and money-back guarantees can impact your satisfaction with your internet service. Learn more about the top Jacksonville ISPs here.
Xfinity – Most plan options
Overall score: 4.0 out of 5.
Read the full Xfinity review.
Jacksonville residents can choose from seven no-contract plans, starting at $20/month for 75 Mbps with a 12-month price guarantee and a $15/month gateway fee. Another cheap option is $35/month for 200 Mbps.
However, a better long-term value comes from the 400 Mbps plan, which includes a 24-month price guarantee and a free gateway for two years, saving $360 in equipment costs and maintaining the same price in the second year.
You can also save $10–$25/mo. bundling with Xfinity Mobile or get a TV and internet bundle starting at $64/mo. Self-installation is free since Xfinity mails the equipment to you at no charge.
AT&T – Fastest fiber speeds
Overall score: 4.1 out of 5.
Read the full AT&T review.
AT&T covers 67% of Jacksonville, making it one of the most accessible fiber networks in the city. While some AT&T connections still use copper lines with speeds up to 100 Mbps, AT&T Fiber provides advantages like no data limits, no modem or router fees and no scheduled rate increases after 12 months. AT&T’s fastest plan reaches up to 5 GB, but even the basic 300 Mbps plan at $55/mo. can support an average household’s Wi-Fi needs.
T-Mobile 5G Home – Lots of customer perks
Overall score: 4.1 out of 5.
Read the full T-Mobile review.
T-Mobile 5G Home Internet offers one straightforward plan at $60/mo. for unlimited data with speeds up to 245 Mbps. You can find cheaper internet in Jacksonville with faster speeds. Still, T-Mobile offers a number of additional customer perks, including dining and fuel discounts on Tuesdays and free streaming subscriptions with qualifying wireless bundles. Plans also have no contracts and a 15-day money-back test drive.
Verizon 5G – Best bundling discount
Overall score: 4 out of 5.
Read the full Verizon 5G review.
Verizon 5G Home Internet offers the biggest discount for bundling with wireless service compared to other Jacksonville ISPs. Verizon 5G Home (up to 300 Mbps) is $60 for internet-only or $35/mo. when bundled with a qualifying wireless plan. Verizon 5G Home Plus (up to 1 GB) is $80, or $45/mo. with wireless.
Verizon 5G internet includes the gateway and has no installation or ETFs. All plans have unlimited data, but speeds can slow down throughout the day due to local network congestion.
Cheap internet in Jacksonville, FL
Two of the cheapest internet plans in Jacksonville are from Xfinity. Verizon and T-Mobile 5G also offer internet under $50/mo. when you bundle with a qualifying wireless plan. T-Mobile and Xfinity also offer cheap prepaid internet plans.
| Provider | Starting price* | Download speed range | Connection type |
|---|---|---|---|
| Xfinity Connect | $20/mo. | 75 Mbps | Cable |
| Xfinity Connect More | $35/mo. | 200 Mbps | Cable |
| Verizon 5G Home** | $35/mo. | 85–300 Mbps | 5G |
| T-Mobile 5G Home** | $40/mo. | up to 245 Mbps | 5G |
**When bundled with a qualifying mobile plan.
High-speed internet in Jacksonville, FL
The median speed of home Wi-Fi in Jacksonville is 185 Mbps, making it the 14th fastest location among the most populous U.S. cities, according to Speedtest.net. Jacksonville has three high-speed internet plans under $100/mo. and three plans over $100 with speeds of 2 GB and up. Generally, only the most-connected households will need multi-gig speeds, such as homes with more than 30 devices, Wi-Fi security systems, home-based businesses and other niche uses.
| Plan | Starting price* | Download speed | Connection type |
|---|---|---|---|
| Verizon 5G Home Plus | $80/mo. | 1,000 Mbps | 5G |
| AT&T Internet 1000 | $80/mo. | 1,000 Mbps | Fiber |
| Xfinity Gigabit Extra | $85/mo. | 1,200 Mbps | Fiber |
| Xfinity Gigabit X2 | $100/mo. | 2,000 Mbps | Fiber |
| AT&T Internet 2000 | $125/mo. | 2,000 Mbps | Fiber |
| AT&T Internet 5000 | $225/mo. | 4,700 Mbps | Fiber |
Jacksonville internet technologies
Residential and business internet plans in Jacksonville are available through various connection types. The most prevalent technologies in the area are cable, fiber, 5G and satellite. Fiber is the fastest internet technology, providing speeds up to 5 GB, while satellite and DSL connections are the slowest, typically providing speeds of 150 Mbps or less. Satellite internet is available throughout Jacksonville from providers like Hughesnet, Viasat or Starlink.
| Technology type | Pros | Cons | Availability in Jacksonville, FL* |
|---|---|---|---|
| Cable | The most availability | Prices increase after 12–24 months | 97% |
| Fiber | The best download and upload speeds | Available in ⅔ of Jacksonville | 37% |
| 5G & fixed wireless | Good for bundling with wireless service | Slower speeds than most cable and fiber plans | 46%** |
| Satellite | Good for rural internet | Equipment is expensive | 100% |
| DSL | Dedicated connection for reliable speeds | Uses older copper phone lines | 30%** |
Jacksonville internet FAQs
Is fiber internet available in Jacksonville, Florida?
Yes, AT&T offers fiber plans from 300 Mbps to 5 GB. Xfinity offers fiber on plans with speed of 1 GB or more.
Which internet service provider offers the cheapest plan in Jacksonville?
Xfinity offers the cheapest internet plan for $20/mo. for 75 Mbps.
How do I check if there is an internet outage in Jacksonville?
The quickest way to confirm an internet outage is to check your internet provider’s app. Another option is to call your ISP’s customer service department if your Wi-Fi is not working.
This content is produced through an alliance between USA TODAY and Allconnect.com. Under the alliance, Allconnect publishes articles about broadband-related topics upholding strict editorial integrity standards in line with USA TODAY’s Principles of Ethical Conduct. The opinions, analyses, reviews and recommendations expressed are those of the Allconnect editorial staff alone. The information is believed to be accurate as of the publish date, but always check the provider’s website for the most current information. Read more about our Allconnect Advertising Disclosure.
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