The OIG is committed to assessing the service, financial, sustainability, and labor impacts of network changes related to the Postal Service’s 10-year Delivering for America (DFA) plan.
Background
In March 2021, the Postal Service announced the DFA, outlining significant changes to many aspects of its operations. These changes include redesigned processing, transportation, and delivery networks, and more than $40 billion in increased investments between fiscal years (FYs) 2021 and 2030. As such, oversight of DFA initiatives is a big focus of our work.
Our Work
The chart above highlights our recurring areas of focus around DFA oversight. We are assessing Postal Service network changes and whether those changes streamline delivery and reduce transportation costs, as planned in the DFA. We are examining how these changes impact Postal Service finances, its workforce, and the roll out of an electric vehicle fleet, all with a continued focus on how these many changes effect service to America.
Here are a few of our recent audits on our DFA oversight work:
- Postal Service Hiring Practices
- Impacts Associated with Local Transportation Optimization in Richmond, VA
- Effectiveness of the New RPDC in Richmond, VA
- Mail Processing Machine Relocation
- Return on Investments for Capital Projects
See below for lists of our completed DFA work and ongoing DFA projects.
COMPLETED OIG REPORTS
| Report Title | Issue Date | Report Number |
|---|---|---|
| Evaluation of Freight Auction | 23-162-R24 | |
| Election Mail Readiness for the 2024 General Election | 24-016-R24 | |
| Service Performance of the New Sorting and Delivery Center in Binghamton, NY | 24-069-R24 | |
| Invoice and Payment Processes for Inflation Reduction Act Funds | 24-042-R24 | |
| Fleet Modernization - Charging Station Construction Design and Deployment Timelines | 23-170-R24 | |
| Effectiveness of Package Shipping Services | 24-013-R24 | |
| Fleet Modernization – Electric Vehicle & Charging Infrastructure Incentives | 24-038-R24 | |
| Accuracy of Reported Service Performance | 23-168-R24 | |
| State of the U.S. Postal Service’s Financial Condition | 23-167-R24 | |
| Sorting and Delivery Center Impacts in the Florida 1 District | 23-171-R24 | |
| Network Modernization: The Changing Role of Postmasters | 24-025-R24 | |
| Delivery in Northern Minnesota | 24-048-R24 |
OPEN OIG DELIVERING FOR AMERICA PROJECTS
| Project Title | Project Start Date | Project Number |
|---|---|---|
| Retail & Customer Service Operations Efficiency | 24-111 | |
| The OIG’s Oversight of the U.S. Postal Service’s Delivering for America Plan | 24-102 | |
| Review of Highway Contract Routes in the Contract Logistics Enterprise Acquisition Resource System | 24-121 | |
| Postal Service Vehicle Service Operators | 24-093 | |
| Fleet Modernization: Delivery Vehicle Acquisition Status | 24-051 | |
| Fleet Modernization - Facility Preparedness for Electric Vehicles at the Topeka Sorting & Delivery Center | 24-056 | |
| Measuring Performance of Sorting and Delivery Centers | 24-040 | |
| Effectiveness of the New Regional Processing and Distribution Center in Atlanta, GA | 24-074 | |
| Effectiveness of the New Regional Processing and Distribution Center in Portland, OR | 24-071 | |
| Service Optimization: Post Office Boxes | 24-017 | |
| Service Performance During the FY 2024 Peak Mailing Season | 24-050 | |
| Planning and Deployment of the Matrix Regional Sorter | 24-049 |