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![Help Center Two women provide customer service while looking at a laptop.](https://cdn.statically.io/img/its.ny.gov/sites/g/files/oee1301/files/styles/mobile_lead/public/media/2022/10/help-center_hero.png?h=b5f6a62e&itok=efcxdLLE)
Featured Services
TELECOMMUTING RESOURCES
Resources
Common Resources and Applications for NYS Employees
STILL NEED ASSISTANCE?
Service Desk Support
![Service Desk A customer service representative smiling at a computer screen.](/sites/g/files/oee1301/files/styles/wysiwyg_portrait/public/media/2022/10/service_desk_wysiwyg.jpg?h=9d96f97f&itok=I49KK2ki)
Have you reviewed all the website resources and still can't resolve an issue? The ITS Service Desk is available to help:
Phone: (844) 891-1786
Help is also available via the ITS Self Service Portal (Please note: Access to Self Service Portal and Service Desk Chat is for NYS employees only and requires connectivity to NYS ITSM.)