Smart Home Manager

AT&T Services, Inc.

4.5

71.9K reviews

5M+

Downloads

Everyone

About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.

Updated on

Jul 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App info and performance

This app may collect these data types

App info and performance and Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.5

71.2K reviews

Amarilys “Gigi” Rivera

August 4, 2024

The whole transitioning with the move and internet connection, app use wasn't at all as desirable or pleasing. After 3 days I finally get internet service but unable to connect with the app because it still is showing as if I am not final in setting up. I had spent hours with At&T Customer Service but after hours on end, it becomes a bit frustrating and a sense of time wasted. I honestly can't complain about Customer Service, surprisingly they were friendly, courteous and do as best they could.

3 people found this review helpful

AT&T Services, Inc.

August 5, 2024

Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.

Rhys Hartung

July 25, 2024

Edited after 2 and a half years of use. App is constantly experiencing an error, logging you out and not letting you log back in. Once in, it's clunky and very slow. The ability to monitor what devices are on your WiFi is pointless when every other device is listed as "unknown device." Spent a lot of time identifying and renaming devices in my house only to have that all reset for some unknown reason. Incredibly frustrating app.

12 people found this review helpful

AT&T Services, Inc.

July 26, 2024

Richard Knight

August 6, 2024

The Active Armour slows my internet down so slow that when I download something, it will be up to 800mb/s, then start decreasing to double digit, then to single to nothing. I am paying for the 2G Fiber and if the security is so restraining the it reduces it to basically dial up then whats the point at all. I have been having this issue for months now, and I keep turning it off. But keeps getting turned back on something other than me. Please stop turning it back on. It has become quiet annoying.

AT&T Services, Inc.

August 6, 2024