Multiple Data Source with AWS Q Business
Does AWS Q Business actually able to answer questions from data sources other than docx or web crawler. I have been testing with Confluence and Slack. Both data sync success, items are indexed. But Q refuse to answer any questions and respond Sorry, I could not find relevant information to complete your request. If it refuses to answer questions from data connector source, I don't know what is the point of using Q Business. Plus, there is no information about what Q is actually crawling or what is actually indexed. CloudWatch don't show any of them. This is really disappointing.
Anyone have the same situation?
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Hi hd,
It seems that you've completed both syncs and that the items are indexed. Do you think you could provide more details about the index that occurred with the associated application? (This will be found in retriever settings)
It may be coming down to user permissions. In the case for Confluence, it could be that your AWS account does not use the same user/email/ID that you use for Confluence. As a result, this means that ACLs are prohibiting the AWS user to access the information from the Confluence end only available to the Confluence user. Therefore, to resolve this you must go and disable ACL on the Confluence connector.
Here is more information about this.
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Hi autrin. Thanks for the reply. Honestly, I am not sure about Confluence. Maybe I don't have some permission. But I am quite sure that my Slack source have the enough permission. I refer to https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/slack-credentials.html for the token permission and Q Business is still not able to answer my question. I post the image on top but I am not sure if it help. I have 414 items from web crawler, 36 from Confluence and 5 from Slack.