Ventrata

💡 𝗦𝗽𝗼𝘁𝗹𝗶𝗴𝗵𝘁 𝗼𝗻 Go City®: 𝗔 𝗩𝗲𝗻𝘁𝗿𝗮𝘁𝗮 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁! Did you know? Ventrata is a preferred partner of Go City, recognised for our commitment to integration quality, feature support, and strong collaboration between our teams. Known for their popular multi-attraction passes, 𝗚𝗼 𝗖𝗶𝘁𝘆 𝗼𝗽𝗲𝗿𝗮𝘁𝗲𝘀 𝗶𝗻 𝗼𝘃𝗲𝗿 𝟮𝟱 𝗱𝗲𝘀𝘁𝗶𝗻𝗮𝘁𝗶𝗼𝗻𝘀 𝘄𝗼𝗿𝗹𝗱𝘄𝗶𝗱𝗲 🏰, offering travellers access to iconic landmarks and experiences through one convenient digital pass. With this partnership, we improve efficiency and provide better supplier and customer experience. 🔥 𝗜𝗻 𝗝𝘂𝗹𝘆 𝗮𝗹𝗼𝗻𝗲, 𝗮𝗹𝗺𝗼𝘀𝘁 𝟮𝟬𝟬,𝟬𝟬𝟬 𝗚𝗼 𝗖𝗶𝘁𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝘀𝗰𝗮𝗻𝗻𝗲𝗱 𝘁𝗵𝗲𝗶𝗿 𝗽𝗮𝘀𝘀𝗲𝘀 𝗮𝘁 𝗩𝗲𝗻𝘁𝗿𝗮𝘁𝗮-𝗽𝗼𝘄𝗲𝗿𝗲𝗱 𝗮𝘁𝘁𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝘀, 𝘁𝗼𝘂𝗿𝘀, 𝗼𝗿 𝗮𝗰𝘁𝗶𝘃𝗶𝘁𝗶𝗲𝘀, 𝗵𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝗶𝗻𝗴 𝘁𝗵𝗲 𝘀𝘁𝗿𝗲𝗻𝗴𝘁𝗵 𝗼𝗳 𝗼𝘂𝗿 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻. Ventrata clients can benefit from this partnership and enjoy the possibility of scanning and validating passes 🎫 right at the turnstile, offer in-advance timeslot reservations via the Go City app, and even upsell passes to their own customers. To learn more about the Go City and Ventrata API integration and how to get started, check out the link in the first comment. #gocity #ticketing #partnership #travel #attractions #connectivity

𝗚𝗶𝘃𝗲 𝘆𝗼𝘂𝗿 𝗴𝘂𝗲𝘀𝘁𝘀 𝗳𝗹𝗲𝘅𝗶𝗯𝗶𝗹𝗶𝘁𝘆 🏖️ Our 𝗤𝘂𝗼𝘁𝗲𝘀 𝗳𝗲𝗮𝘁𝘂𝗿𝗲, is designed to enhance your booking experience by allowing guests to postpone payment and review bookings without commitment. With this feature, you'll have the 𝗳𝗹𝗲𝘅𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝘁𝗼 𝗮𝗰𝗰𝗲𝘀𝘀 𝗮𝗯𝗮𝗻𝗱𝗼𝗻𝗲𝗱 𝗯𝗼𝗼𝗸𝗶𝗻𝗴𝘀 from incomplete online transactions and follow up with guests, using their contact information to assist in finalising their reservations. 💡 𝗛𝗼𝘄 𝗜𝘁 𝗪𝗼𝗿𝗸𝘀: Guests can select “𝗦𝗮𝘃𝗲 𝗮𝘀 𝗤𝘂𝗼𝘁𝗲” during checkout, postponing payment and receiving an email with their quote details and payment instructions. This 𝗮𝗹𝗹𝗼𝘄𝘀 𝗳𝗼𝗿 𝗮𝗻 𝗲𝗮𝘀𝘆 𝗳𝗼𝗹𝗹𝗼𝘄-𝘂𝗽 𝗽𝗿𝗼𝗰𝗲𝘀𝘀, helping you convert more potential bookings into confirmed reservations. 🗣️ 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀: - 𝗙𝗹𝗲𝘅𝗶𝗯𝗶𝗹𝗶𝘁𝘆: Allows guests to save bookings and return when ready to pay. - 𝗥𝗲𝗰𝗼𝘃𝗲𝗿𝘆: Access and follow up on abandoned bookings with ease. - 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻: Enhance your ability to secure more reservations. #innovation #customerexperience #ticketing #quotes

We’re pleased to welcome Ryan Burtram as Ventrata’s new Director of Sales! 🚀 Ryan brings extensive experience in travel and attractions technology, having led sales teams and managed key accounts for industry leaders such as The Walt Disney Company and Universal Studios. 🎢🎡 His hands-on approach and expertise in driving revenue and enhancing guest experiences align perfectly with our innovative vision. We're excited for Ryan to build upon our success across the Americas. 🌎 Welcome aboard, Ryan! 🙌🏻 #WelcomeToTheTeam #TravelTech #Ticketing #TravelIndustry

Pizza, just the ticket if you are hungry! 🎫🍕 Just like making the perfect ticketing solution, to make a perfect pizza you need the right ingredients. Last month, we gathered in the beautiful Petritoli village for an exciting competition to crown the best pizza chef among us 🧑🍳. To start with, we had expert instruction from an award-winning Neapolitan pizzaiolo before being let loose to make our own creations 🤩. We kept our innovations going with Lourenço Rente's bold move - a pineapple pizza he bravely introduced to the local chef, however he was no match for Barbora Zemanová and her award-winning Neapolitan pizza. Congratulations, we are sure it tasted just as good as it looked 🎉. A special thanks to Danilo Federici from TurisMarche and Mamma Rosa for hosting this fantastic experience 🙌🏻. We're looking forward to our next pizza challenge back in the office 🚀.

𝗦𝗲𝗹𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝗲𝗮𝘀𝗲 𝗲𝘃𝗲𝗻 𝘄𝗵𝗲𝗻 𝘁𝗿𝗮𝘃𝗲𝗹𝗹𝗶𝗻𝗴 🏖️ Summer is here, and it's the perfect time for adventure! 🗽 Whether exploring new destinations or discovering hidden gems, we know how important a seamless booking experience. That’s why we have improved our 𝗰𝗼𝘂𝗻𝘁𝗿𝘆 𝘀𝗲𝗹𝗲𝗰𝘁𝗼𝗿, 𝗱𝗲𝘀𝗶𝗴𝗻𝗶𝗻𝗴 𝗶𝘁 𝘁𝗼 𝗺𝗮𝗸𝗲 𝘆𝗼𝘂𝗿 𝗰𝗵𝗲𝗰𝗸𝗼𝘂𝘁 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝘀𝗺𝗼𝗼𝘁𝗵𝗲𝗿 𝗮𝗻𝗱 𝗳𝗮𝘀𝘁𝗲𝗿. With our enhanced country selector 🇫🇷, based on browser settings, 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗰𝗮𝗻 𝗲𝗻𝗷𝗼𝘆 𝗮 𝗾𝘂𝗶𝗰𝗸𝗲𝗿 𝘁𝗿𝗮𝗻𝘀𝗶𝘁𝗶𝗼𝗻 𝗳𝗿𝗼𝗺 𝗰𝗵𝗲𝗰𝗸𝗼𝘂𝘁 𝘁𝗼 𝗽𝗮𝘆𝗺𝗲𝗻𝘁. This means less time spent on booking and more time enjoying their travels. We support you in delivering the best experiences to your customers, ensuring that every step of the journey is efficient and enjoyable. Make this summer one to remember with faster, more comfortable checkouts. 🌴 #travel #innovation #checkout #ticketing #booking

🚀 Exciting News! Ventrata expands its partnership with Adyen! 🚀 We would like to announce the expansion of our partnership 🤝with Adyen, the financial technology platform of choice for leading businesses. This collaboration enhances the overall customer experience, bringing real-time data processing and unified payments to our global operations. Thanks to Adyen's tech-forward approach, visitors to iconic attractions like the Empire State Building can now enjoy a seamless ticket purchasing experience with options like Google Pay and Apple Pay, with additional fraud protection. This upgrade not only offers more convenience but also reduces checkout friction, leading to lower basket abandonment and higher conversion rates. "Our collaboration with Ventrata is a testament to the power of strategic partnerships in today's business landscape,” remarked Nicole Olbe, Managing Director UK&I at Adyen. “As we continue to elevate their global payment operations, our focus remains steadfast on delivering seamless and reliable service to customers worldwide - providing superior financial technology that supports business ambition." Join us as we revolutionise the booking experience and future-proof the needs of your customers! For details, follow the link in the comments. #partnership #innovation #traveltech #fintech #ticketing #payments Empire State Realty Trust

May was a Wanderfit month at Ventrata! 🛼 With 44 people in 12 different teams competing in 18 categories, we made sure remote work kept us active! 🏄🏻♀️ Throughout the month, we competed in activities such as hiking, kayaking, skateboarding, biking, and many more to earn points for our teams. 🏅 How did we track the scores while being miles apart? ✍🏻 Shoutout to the Challenge Hound app 📱 which we used throughout the entire challenge to record our points, check each other’s progress, and push ourselves even harder! 💪🏻 The challenge was intense, with teams striving for the top 3 spots. In the end, we had 3 winning teams, and it was a close fight until the last minute between two all-boys and all-girls teams for the final points. 🏅 Here are the results: 🏅 3rd place: team Beardy Boys with 2040 points - Sebastián Vašš, Jan Kadeřábek, Matej Leško, Michael Musil. We also applaud the girls' team, Totally Spies, who earned 4th place - Martina Čulenová, Barbara Kmeťová, Lucie Kimlova, and Andrea Matwikow! Great work, girls! 🥈 2nd place: Thunderbirds with 2093 points - Barbora Zapletalová, Michal Pijak, Lucia Burin Šestáková, Chuka Nwachukwu. 🥇 1st place: Lady and the Tramps with unbelievable 2263 points - 𝓩𝓭𝓮𝓷𝓴𝓪 Gillarová, Marek Štefkovič, Michal Panský, and Dominik Chrástek. We would also like to acknowledge the most active individuals in the company: Barbara Kmeťová for the girls' category Domčo for the boys' category Great job, everyone! 🥳 Your enthusiasm and effort made this challenge a blast! 🏆 The winners were announced in Petritoli during our Summer Retreat in June, allowing us to celebrate their achievements together. 🎉 Check out the pictures from the announcement! 📸 Now, onto our next challenge: creating an even better ticketing solution!

We are changing or Customer Support, but keeping the all important human touch. 🙋 At Ventrata, we’re always striving to enhance your experience. Starting today, we're transitioning to Intercom for all customer support needs. 🖥️ 🔍 𝗪𝗵𝗮𝘁 𝗬𝗼𝘂 𝗡𝗲𝗲𝗱 𝘁𝗼 𝗞𝗻𝗼𝘄: 𝗡𝗼 𝗔𝗰𝘁𝗶𝗼𝗻 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱: The transition will be automatic, with no effort needed from your side. 𝗡𝗲𝘄 𝗟𝗼𝗼𝗸: Expect a slightly refreshed chat interface, designed for a more user-friendly experience. 𝗛𝘂𝗺𝗮𝗻 𝗧𝗼𝘂𝗰𝗵: Our dedicated support team remains at your service, ensuring you continue receiving top-notch support. 🎉We pride ourselves on delivering exceptional customer support, and we're confident this move will significantly enhance your experience. Thank you for your continued trust in Ventrata! #customersupport #intercom #innovation #ventrata

🚀 Our checkout flow reduces cart abandonment by sending "complete your booking" emails with a direct link to a pre-filled checkout page. Enjoy a smoother, faster checkout experience, and increasing sales! 🎉  

We're excited to see so many of our amazing Ventrata clients among the winners of the Viator 2024 Experience Awards! These awards recognise the best travel experiences globally, as chosen by the leading travel experience OTA. 🎉 A huge round of applause to our clients who have set the bar high for unforgettable tours, activities, and excursions: Landsea Tours & Adventures Gray Line Westcoast Sightseeing Timberbush Tours Intrepid Travel Boost Portugal City Sightseeing South Africa …and to all the other exceptional winners! 🥳 At Ventrata, we’re proud to support you with our innovative booking solution, helping you to continue to create magic for travellers worldwide. 🚀 Here's to more adventures and awards in the future! 🎉