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Find a Location

Offerpad has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

  • Offerpad

    2150 E Germann Rd Ste 1 Chandler, AZ 85286-1662

    BBB Accredited Business
  • OfferPad

    1525 W Walnut Hill Ln Ste 260 Irving, TX 75038-3707

  • Offerpad

    810 Tyvola Rd Ste 136 Charlotte, NC 28217-3536

  • OfferPad, LLC

    8681 W Sahara Ave Ste 200 Las Vegas, NV 89117-5885

  • OfferPad, LLC

    1010 Huntcliff Ste 1240 Sandy Springs, GA 30350-1898

Business ProfileforOfferpad

Real Estate Investing
Multi Location Business
BBB accredited business

At-a-glance

Customer Reviews

4.02/5stars

Average of 266 Customer Reviews

Customer Complaints

104 complaints closed in last 3 years

9 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 5/17/2018

Years in Business: 9

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Overview

This business offers purchasing of homes directly from homeowners and sells them to the public.

Business Details

This is a multi-location business.

Find a Location

Offerpad has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

  • Offerpad

    2150 E Germann Rd Ste 1 Chandler, AZ 85286-1662

    BBB Accredited Business
  • OfferPad

    1525 W Walnut Hill Ln Ste 260 Irving, TX 75038-3707

  • Offerpad

    810 Tyvola Rd Ste 136 Charlotte, NC 28217-3536

  • OfferPad, LLC

    8681 W Sahara Ave Ste 200 Las Vegas, NV 89117-5885

  • OfferPad, LLC

    1010 Huntcliff Ste 1240 Sandy Springs, GA 30350-1898

Location of This Business
2150 E Germann Rd Ste 1, Chandler, AZ 85286-1662
BBB File Opened:
2/25/2016
Years in Business:
9
Business Started:
6/3/2015
Business Incorporated:
6/3/2015
Accredited Since:
5/17/2018
Type of Entity:
Limited Liability Company (LLC)
Alternate Business Name
  • Offerpad LLC
  • Offerpad Inc
Related Businesses
Business Management
  • Mr. Jerry Coleman, Founder/CEO
  • Mr. Brian Bair, Founder/CEO
  • Ms. Tracy Sedlak, SVP, Customer Success
Contact Information

Principal

  • Mr. Jerry Coleman, Founder/CEO

Customer Contact

  • Ms. Tracy Sedlak, SVP, Customer Success
Additional Contact Information

Fax Numbers

  • (480) 833-0514
    Primary Fax

Phone Numbers

Email Addresses

Website Addresses

Customer Complaints

104 Customer Complaints

Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

File a Complaint

Most Recent Customer Complaint

07/16/2024

Complaint Type:
Service or Repair Issues
Status:
Answered
In October of 2023 I decided to sell my home to Offerpad. I was told that it would avoid realtor fees and quick. It was a quick sale and closing; however I believe they deceived me regarding the real estate fees. I was charged 6% that was used to pay their realtor. As the home during my sale to offerpad, did not require a realtor, I believe I am owed a reimbursement of the 6% taken from the proceeds at closing from my column as there was no evidence of the use of a realtor, an MLS listing to complete this transaction.
Read More

Customer Reviews

266 Customer Reviews

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How BBB Processes Complaints and Reviews

Start a Review

Most Recent Customer Review

MA W

1 star

07/19/2024

I had contract to sell my home to Offerpad. Got as far as inspection completed, then 2 days later Offerpad cancelled with no explanation on the addendum to contract they sent via email cancelling. I called and was told the document was sent prematurely, as I was suppose to get a phone call first. Was told cancelling due to house projects and market value .They never sent the inspection report or discussed 1 thing on the report. I have no idea what the inspection said. And as far as market value you think they would already know that from the beginning when they give the initial offer. And the Offerpad inspector even gave me a lockbox to put on my door when it is time for final walk thru. That is so misleading , and not in good faith to do that to someone. I called the Offerpad inspector and left message the lock pad has been set outside on bench for him to pick up. Have not heard a word from him. So I guess Offerpad has lockboxes just left At peoples homes by the Offerpad inspector guy as gifts to remember how slimy they are. I am grateful that I was smart enough not to make any commitments to another home. I have read the terrible stories how people move out of their homes and then the rug gets pulled out from under them and they have to take the deflated final offer, or get cancelled and have 2 places in their lap. I send prayers and hugs to anyone who has suffered or misplaced by the business ethics of this company.

Local BBB

Better Business Bureau Serving the Pacific Southwest

BBB Reports On

BBB reports on known marketplace practices.

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