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Find a Location

Sunrun, Inc. has 83 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

  • Sunrun, Inc.

    225 Bush St Ste 1400 San Francisco, CA 94104-4249

    BBB Accredited Business

  • Sunrun, Inc.

    1550 Magnolia Ave Corona, CA 92879-2094

    BBB Accredited Business

  • Sunrun, Inc.

    6761 Sierra Ct Ste B & C Dublin, CA 94568-2692

    BBB Accredited Business

  • Sunrun, Inc.

    1551 Stimson Rd Ste 4 Stockton, CA 95206-3946

    BBB Accredited Business

  • SunRun, Inc.

    695 Myles Standish Blvd Bldg 2 Lot 36 Taunton, MA 02780-7331

    BBB Accredited Business

Business ProfileSunrun, Inc.

Solar Energy Equipment Dealers
HeadquartersMulti Location Business
BBB accredited business
The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

Contact Information

225 Bush St Ste 1400

San Francisco, CA 94104-4249

Visit Website
Email this Business
(855) 478-6786

Business hours

5:00 AM - 7:00 PM
Business Hours
5:00 AM - 7:00 PM
5:00 AM - 7:00 PM
5:00 AM - 7:00 PM
5:00 AM - 7:00 PM
5:00 AM - 7:00 PM
6:00 AM - 4:00 AM
Closed

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Customer Reviews

3.62/5

Average of 2,598 Customer Reviews

Read ReviewsStart a Review

Customer Complaints

4,500 complaints closed in last 3 years

1,398 complaints closed in last 12 months

Read ComplaintsFile a Complaint

BBB Rating & Accreditation

BBB accredited businessA+

Accredited Since: 5/8/2009

Years in Business: 17

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Related Categories

Overview

Sunrun, Inc. offers residential solar electricity services.

Business Details

This is a multi-location business.

Find a Location

Sunrun, Inc. has 83 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

  • Sunrun, Inc.

    225 Bush St Ste 1400 San Francisco, CA 94104-4249

    BBB Accredited Business

  • Sunrun, Inc.

    1550 Magnolia Ave Corona, CA 92879-2094

    BBB Accredited Business

  • Sunrun, Inc.

    6761 Sierra Ct Ste B & C Dublin, CA 94568-2692

    BBB Accredited Business

  • Sunrun, Inc.

    1551 Stimson Rd Ste 4 Stockton, CA 95206-3946

    BBB Accredited Business

  • SunRun, Inc.

    695 Myles Standish Blvd Bldg 2 Lot 36 Taunton, MA 02780-7331

    BBB Accredited Business
Headquarters
225 Bush St Ste 1400, San Francisco, CA 94104-4249
Email this Business
BBB File Opened:
4/24/2009
Years in Business:
17
Business Started:
6/1/2007
Business Started Locally:
6/1/2007
Business Incorporated:
6/20/2008
Accredited Since:
5/8/2009
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Corporation
Number of Employees:
8500
Alternate Business Name
  • Vivint Solar
Hours of Operation

Primary

M:
5:00 AM - 7:00 PM
T:
5:00 AM - 7:00 PM
W:
5:00 AM - 7:00 PM
Th:
5:00 AM - 7:00 PM
F:
5:00 AM - 7:00 PM
Sa:
6:00 AM - 4:00 AM
Su:
Closed
Additional Contact Information

Email Addresses

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Customer Complaints

4,501 Customer Complaints

Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

File a Complaint

Most Recent Customer Complaint

08/05/2024

Complaint Type:
Billing Issues
Status:
Resolved
I'm paying now Sunrun and electric bill. I ask how long l have to continue paying them . The said as long as l have the panels. If that's the case l want them removed!!!
Read More
Read 4500 More Complaints

Customer Reviews

2,598 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Start a Review

Most Recent Customer Review

Joanna W

08/08/2024

This company doesn't practice good business. We were just trying to transfer service; not buy anything or start anything new. They wouldn't let me submit protected information safely. They don't answer calls or return them. They claimed to have sent me a link to my email 3 different times. And then They claimed I had a low credit score so they wouldn't have to pay for my credit check and had me submit my own credit report which is well over 750. They have unsafe business practices that's puts all of their customers private secure information out there for anyone to access. I would t be surprised if they have frequent data breeches. I would not do business with these people if I didn't have to.

Sunrun, Inc. Response

08/09/2024

Were truly saddened to hear that you are not getting the assistance you need, ******. Your satisfaction matters to us, and were eager to better understand your situation. In order for us to help you further please send a message with your service address and a concise overview of the specific issues you are encountering to *********************************** That way we can personally assign an Expert to your case that can assist you further. Your cooperation is greatly appreciated as we work towards turning this situation around. Thank you so much!
Read 2597 More Customer Reviews

Local BBB

BBB serving the San Francisco Bay Area and Northern Coastal California

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BBB Reports On

BBB reports on known marketplace practices.

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