Business Profilefor2-10 Home Buyers Warranty

I contact 2/10 Home Warranty onJune 23 online for my refridgerator that was not keeping cold. They sent out a contractor from ***************** on Monday June 24, i paid $189 for service charge. He diagnosed it as a bad compressor. on June 28th the part was ordered and i was to hear from contractor to install. I called 2/10 back and they told the part was to be delivered to the contractor on 7/2, it was and i tried contacting the contractor with no response. They said they contacted him and the item was sent to an old address and they were going to reorder the part and have delivered to me. I received the itemon 7/17 and again tried to contact the contractor from showtime electric not able to leave a message. on July 22 the contractors phone was shut off. i called 2/10 and told them to send someone to install and they said no, they had to send another contractor to diagnose the refridgerator, i would send the part back and they would have to reorder, and i would have to pay an additional 189$ services charge. Then it would be scheduled for an install. i have been without a refridgerator for 1 solid month.so i said i will get my own contractor and use the part, they said i cannot do that. i said i wasnt giving the part back, so they decided they would "buyout" the claim and told me they would give me $31- the cost of labor ******* that i already paid. i called around and the cheapest company wants $450 to install the compressor. i would like to be reimbersed for the full amount i have to pay to get my refridgerator operational.