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Find a Location

PODS Moving & Storage has 229 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

  • PODS Moving & Storage

    13535 Feather Sound Drive Clearwater, FL 33762-2259

    BBB Accredited Business
  • PODS

    1209 W Market St Smithfield, NC 27577-3338

  • Pods

    4816 Pods Way Chesapeake, VA 23320

  • PODS

    8701 Fleet Service Dr Raleigh, NC 27617-4801

  • Pods

    601 NW Mercantile Pl Port Saint Lucie, FL 34986-2258

Business ProfileforPODS Moving & Storage

Portable Storage Units
HeadquartersMulti Location Business
BBB accredited business
The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

At-a-glance

Customer Reviews

2.49/5stars

Average of 1,008 Customer Reviews

Customer Complaints

2,146 complaints closed in last 3 years

574 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 9/29/2023

Years in Business: 25

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Overview

PODS provides residential and commercial moving and storage services in the U.S., Canada, Australia, and the UK. The PODS network has completed more than six 6 million moves. Whether it is a long-distance or international relocation, across-town move, or renovation project, PODS provides customers with a personal moving and storage team ready for any situation.

Products & Services

PODS Moving & Storage offers flexible options for local and long-distance moves, relocations, storage, and more.

Large 16-foot PODS container  

Ideal for a 2-bedroom home, or up to 1,200 sq. ft.*
About the length of a standard parking spot
Comparable to a 10'x15'; storage unit or a 20' truck

Medium 12-foot PODS container

Perfect for a 1-bedroom home, or a 500-800 sq. ft. space*
Great for packing away things from 2 or 3 rooms
Compare to a 10'x10' storage unit or 15' truck

Small 8-foot PODS container 

Great for a studio or room of 500 sq. ft. or less*
A popular choice for college students
Comparable to a 5'x10' storage unit or 10' truck

*Container sizes are for guidance only and may vary slightly. Dimensions are based on exterior measurements.

 

Business Details

This is a multi-location business.

Find a Location

PODS Moving & Storage has 229 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

  • PODS Moving & Storage

    13535 Feather Sound Drive Clearwater, FL 33762-2259

    BBB Accredited Business
  • PODS

    1209 W Market St Smithfield, NC 27577-3338

  • Pods

    4816 Pods Way Chesapeake, VA 23320

  • PODS

    8701 Fleet Service Dr Raleigh, NC 27617-4801

  • Pods

    601 NW Mercantile Pl Port Saint Lucie, FL 34986-2258

Headquarters
13535 Feather Sound Drive, Clearwater, FL 33762-2259
BBB File Opened:
5/28/2004
Years in Business:
25
Business Started:
11/10/1998
Business Incorporated:
4/26/2005
Accredited Since:
9/29/2023
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Corporation
Number of Employees:
1878
Alternate Business Name
  • PODS Enterprises, LLC
Hours of Operation

Primary

M:
8:00 AM - 10:00 PM
T:
8:00 AM - 10:00 PM
W:
8:00 AM - 10:00 PM
Th:
8:00 AM - 10:00 PM
F:
8:00 AM - 10:00 PM
Sa:
8:00 AM - 10:00 PM
Su:
9:00 AM - 8:00 PM
Business Management
  • Mrs. Kathryn V. Marinello, President/CEO
Contact Information

Customer Contact

  • Lorraine Boudreau, Customer Advocate
  • Janice Kelley, Customer Advocate

Customer Complaints

2,146 Customer Complaints

Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

File a Complaint

Most Recent Customer Complaint

06/24/2024

Complaint Type:
Billing Issues
Status:
Answered
Pods refuses to pick their PODS up even though I am done. When I was on the phone with them they attempted to run my credit card for another month!!
Read More

Customer Reviews

1,008 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Start a Review

Most Recent Customer Review

James O

5 stars

07/11/2024

The service by the company was great. The overall experience with the phone representatives was very good. The driver dropping off the **** *********************, was extremely nice and helpful.

Local BBB

BBB of West Florida

BBB Reports On

BBB reports on known marketplace practices.

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