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Better Business Bureau®
Resources for Businesses

Additional Information

Montway Auto Transport

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Location of This Business
425 N Martingale Road, Schaumburg, IL 60173
BBB File Opened:
8/29/2007
Years in Business:
18
Business Started:
6/1/2006
Business Started Locally:
6/1/2006
Business Incorporated:
6/8/2007
Accredited Since:
9/1/2007
Type of Entity:
Corporation
Alternate Business Name
  • Montway LLC.
Related Businesses
Hours of Operation

Primary

M:
6:00 AM - 10:00 PM
T:
6:00 AM - 10:00 PM
W:
6:00 AM - 10:00 PM
Th:
6:00 AM - 10:00 PM
F:
6:00 AM - 10:00 PM
Sa:
7:00 AM - 9:00 PM
Su:
7:00 AM - 9:00 PM
Business Management
  • Mr. Richard K, Customer Relations Manager
Contact Information

Principal

  • Mr. Richard K, Customer Relations Manager

Customer Contact

  • Ms. Erika Binder, Team Leader
Additional Contact Information

Fax Numbers

  • (224) 220-5128
    Primary Fax

Phone Numbers

Website Addresses

Additional Business Information
Additional Info
Montway Auto Transport has requested that before filing a BBB complaint, consumers contact them at [email protected] or (888) 666-8929 and request to speak with a manager.
Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Montway Auto Transport will resolve this situation for you in an expedient manner.
Serving Area
  • AK
  • AL
  • AR
  • AZ
  • CA
  • CO
  • CT
  • DC
  • DE
  • FL
  • GA
  • HI
  • IA
  • ID
  • IL
  • IN
  • KS
  • KY
  • LA
  • MA
  • MD
  • ME
  • MI
  • MN
  • MO
  • MS
  • MT
  • NC
  • ND
  • NE
  • NH
  • NJ
  • NM
  • NV
  • NY
  • OH
  • OK
  • OR
  • PA
  • RI
  • SC
  • SD
  • TN
  • TX
  • UT
  • VA
  • VT
  • WA
  • WI
  • WV
  • WY
Service Type
Products and Services
Serving the residential market, Montway can arrange door-to-door car shipping with open or enclosed trailers, as well as expedited services. Montway’s business solutions sector focuses on the automotive logistics needs of enterprises in sales, manufacturing and finance. B2B offerings include single and multi-vehicle moves, home delivery with lead generation, managed services and auto transport portal technology
Refund and Exchange Policy
  • The option to cancel a shipping order is available at any time, at no cost and with no cancellation fees as long as the order has not yet been assigned (dispatched) to a Carrier (transporter). The amount paid will be refunded in full.

    Refunds will be processed within 48 business hours of the cancellation request.

    Cancellation of an order must be submitted in writing via email sent to [email protected]. Montway, Inc. does not accept or honor cancellations made via phone call.

    Once a Carrier (transporter) has been assigned (dispatched) to a shipping order, Montway, Inc. notifies Customer via email (the email provided at service booking).

    Order(s) booked as "Discounted Cash Price" - partial payment required:

    If Customer decides to cancel the shipping order after a Carrier (transporter) has been assigned (dispatched), the partial payment will not be refunded as our services have been rendered when a Carrier (transporter) is assigned (dispatched).

    Order(s) booked as "Regular Price" - full payment required:

    If Customer decides to cancel the shipping order after a Carrier (transporter) has been assigned (dispatched), $199.00 will be assessed as our services have been rendered when a Carrier (transporter) is assigned (dispatched). The remaining balance will be refunded in full.

Contact Information

425 N Martingale Road

Schaumburg, IL 60173

Visit Website
(888) 666-8929

Business hours

7:00 AM - 9:00 PM
Business Hours
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM

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Accreditation

BBB accredited business

Accredited Since: 9/1/2007

Years in Business: 18

BBB Rating

A+

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Ratings

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