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Find a Location

International Citizens Insurance has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Business ProfileforInternational Citizens Insurance

Travel Insurance
BBB accredited business

At-a-glance

Customer Reviews

1/5stars

Average of 1 Customer Reviews

Customer Complaints

This business has 0 complaints

BBB Rating & Accreditation

Accredited Since: 6/17/2014

Years in Business: 24

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Overview

International Citizens Insurance specializes in global travel and international health insurance, providing a resource for expats, nomads, and travelers to research, compare and purchase international medical insurance plans for their international adventure.

Products & Services

Travel Insurance, Expatriate Health Plans, International Medical Insurance, Global Health Insurance, Trip Cancellation Insurance, Emergency Evacuation Insurance

Business Details

Location of This Business
18 Shipyard Drive Suite 2A, Hingham, MA 02043-1670
BBB File Opened:
5/14/2014
Years in Business:
24
Business Started:
1/1/2000
Business Incorporated:
1/15/2014
Accredited Since:
6/17/2014
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Corporation
Number of Employees:
9
Alternate Business Name
  • InternationalInsurance.com
  • InternationalCitizens.com
Business Management
  • Mr. Joe Cronin, President
Contact Information

Principal

  • Mr. Joe Cronin, President

Customer Contact

  • Mr. Joe Cronin, President
Additional Contact Information

Phone Numbers

Email Addresses

Website Addresses

Industry Tip

BBB Tip: Is travel insurance right for you?

Customer Complaints

0 Customer Complaints

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Customer Reviews

1 Customer Reviews

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Most Recent Customer Review

Jeff B

1 star

03/09/2024

We purchased travel insurance with this company and were informed we had 10 days to change our mind and cancel. After looking over the travel policy we determined that it would not benefit us and so within 3 days we called to cancel. We were informed when we called that their system was down and to either call back another time or go online to cancel. We did manage to plod through the online cancellation. They had already withdrawn the money after 1 day, but we called 4 days later because we had not seen a refund and the only notification we got was that the insurance status had been updated (no mention of it being canceled). We called to find out the status, because we had received no further notice and had not seen any sign of the cancellation. Instead we were informed that it was in a queue and it would take up to 30 days for the refund. This is a totally unacceptable way of doing business and the focus of the company appears to be solely on profit and nothing on customer satisfaction.

Local BBB

Better Business Bureau in Eastern MA, ME, RI & VT

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