Business ProfileforHarvey Building Products

The window in my granddaughters bedroom wont remain open. If opened it slams immediately down. I called seeking a repair professional and was treated like I was a criminal. My whole home is all Harvey Vector Hurricane Windows. I am handicapped and disabled. The service professional I spoke with was obnoxious, rude, disrespectful. Even stating a repair cost of $150.00. Which in return I stated I dont care if its $500.00 if it prevents either of my granddaughters or a family member or friend from being injured. All I desire is a repair of a top of the line window I purchased being repaired for family SAFETY. The Harvey Professional Customer Representative, voice becoming more louder and disrespectful. Was a response that certainly in my mind was. Do you think we give a ****. I purchased all Harvey Vector Hurricane Proof windows because it is a ************* product, produced by ************* or ************* professionals. My purchase for their wages to assist caring, feeding, help for their families. If I had ever known that in my time of need. My issue with an unsafe TOP of the line Harvey Hurricane Window would be my treatment of , we dont care. Im sorry now that I financially cant afford to rip every Harvey Window out of my home and purchase from another *************** I was proud purchasing top of the line Harvey Hurricane Safety **************. Now Im disgusted having a first time serious safety dangerous window. My treatment of do you think we care. I give the Better Business Bureau my permission to send my complaint to every Better Business Bureau in ****************************. Please inform everyone who uses your service the buyer beware lights are flashing red ?? STOP !!! When you purchase what you consider is a top of the line Harvey Window product. When the product becomes a unsafe product in need of necessary repair. Your concerns unfortunately will be treated as mine. We dont care. STOP seeking a ************** with dignity.