Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Better Business Bureau®
Resources for Businesses
Share

Find a Location

Trinity Solar has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Business ProfileTrinity Solar

Solar Energy Design
HeadquartersMulti Location Business
BBB accredited business
The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

Contact Information

2211 Allenwood Rd

Wall Township, NJ 07719-9692

Visit Website
(877) 786-7283

Want a quote from this business?

Get a Quote

Customer Reviews

3.46/5

Average of 146 Customer Reviews

Read ReviewsStart a Review

Customer Complaints

146 complaints closed in last 3 years

72 complaints closed in last 12 months

Read ComplaintsFile a Complaint

BBB Rating & Accreditation

BBB accredited businessA+

Accredited Since: 12/6/2001

Years in Business: 30

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Related Categories

Overview

Business Details

This is a multi-location business.

Find a Location

Trinity Solar has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Headquarters
2211 Allenwood Rd, Wall Township, NJ 07719-9692
BBB File Opened:
3/14/1995
Years in Business:
30
Business Started:
2/18/1994
Business Incorporated:
2/18/1994
Accredited Since:
12/6/2001
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 13VH01244300 for this business, issued by NJ Division of Consumer Affairs

These agencies may include:

NJ Division of Consumer Affairs

124 Halsey Street, 7th Floor, PO Box 45027

Newark NJ 07102

(973) 504-6200

https://newjersey.mylicense.com/verification/

BBB records show a license number of 19HC00558500 for this business, issued by State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

These agencies may include:

State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

PO Box 47031

Newark NJ 07101

(973) 504-6250

http://www.njconsumeraffairs.gov/hvacr

Type of Entity:
Corporation
Alternate Business Name
  • Trinity Heating & Air, Inc.
Hours of Operation

Primary

M:
9:00 AM - 5:00 PM
T:
9:00 AM - 5:00 PM
W:
9:00 AM - 5:00 PM
Th:
9:00 AM - 5:00 PM
F:
9:00 AM - 5:00 PM
Sa:
9:00 AM - 5:00 PM
Business Management
  • Ms. Kristen Drigon, Director of Sales and Marketing
  • Ms. Rachael Guadagno, Director of Customer Care
Contact Information

Customer Contact

  • Ms. Rachael Guadagno, Director of Customer Care
Additional Contact Information

Fax Numbers

  • (732) 780-6671
    Primary Fax

Phone Numbers

Read More Business Details and See Alerts

Customer Complaints

146 Customer Complaints

Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

File a Complaint

Most Recent Customer Complaint

07/08/2024

Complaint Type:
Order Issues
Status:
Resolved
We were under the impression that we had a signed contract with Trinity Solar and through them for a new roof prior to installation. They said they would begin the work the last week in May or the first week in June 2024. My husband and I asked a lot of questions because they were the first-ever solar company who thought they could provide us a cost-effective system; but we were delighted. But now we haven't heard from them in weeks. Emails and texts to our "project concierge" have not been responded to....we really are not sure what to do next!
Read More
Read 145 More Complaints

Customer Reviews

146 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Start a Review

Most Recent Customer Review

Chelsea L

08/03/2024

*************************** with Trinity Solar was incredible to work with over the last year for my solar journey. I met with two other Solar companies before meeting with ********. He brought up things about my home the other two companies ignored, which would have resulted in inefficient systems. Since we had some work to do to prep for solar, ******** gave us advice to make not only our system more effective by doing some tree removal, but he made great recommendations on upgrades to the home to make it more energy effective before going solar. We saw a significant decrease in our electric bill just my doing some home upgrades we made. Once we were finally ready go go Solar, he came back over and spent more time with us going over everything again, answered my new questions, signed the papers and he kept in contact the entire process. He is friendly, knowledgeable, experienced and just all around great to work with. I highly recommend him and Trinity Solar.

Trinity Solar Response

08/08/2024

It sounds like *************************** went above and beyond to ensure you had a smooth and successful transition to solar energy! His attention to detail, proactive advice on home upgrades, and ongoing support clearly made a big difference in your experience. Its great to hear that his thorough approach not only helped optimize your solar system but also led to noticeable savings on your electric bill. Recommendations like yours are invaluable for anyone looking to make the switch to solar. If you have any more updates or need further advice, we are happy to help!
Read 145 More Customer Reviews

Local BBB

BBB Serving New Jersey

More Info on Local BBB

BBB Reports On

BBB reports on known marketplace practices.

See What BBB Reports On

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.