Business ProfileforSGT Auto Transport Corp.

I hired SGT ********************** to deliver a car for me from ********** to *******. I provided the car to them on Wednesday June 19th and told the car would be in ******* Saturday June 22. I told them I just need the car by Monday for work however Saturday comes, and you call the company and the response to the car won't be there today, Tomorrow. Then Sunday comes you check when the delivery is sorry, I can make the driver work 11 hours his logbook is full but will be there Monday *****. Monday comes and now still no car you can't go to work and the customer get totally screwed because I can't go to work either however the transport company still expects to be paid. This is totally unacceptable. If they could make the delivery, they should have never accepted the order. However, they still expect payment in full and you have no leverage as a customer to hold the business accountable for their work. I personally think they should provide me a full refund or reimburse me for having to use a car service to get to work and to my meetings 2 hours away which will cost half of what the shipping of the car cost. I really want someone to hold SGT ********************** Accountable. They should not be able to treat a customer like this and get away with it. Regards ***********************