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Find a Location

Gutter Guards America, LLC has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Business ProfileforGutter Guards America, LLC

Gutter Guards
Multi Location Business
BBB accredited business

At-a-glance

Customer Reviews

2/5stars

Average of 3 Customer Reviews

Customer Complaints

6 complaints closed in last 3 years

4 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 3/23/2020

Years in Business: 5

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Overview

Gutter Guards America (dba GGA Roofing & Gutters) offers roofing installation, reroof, roof inspection services, roof repair, gutter and gutter guard installation and repair, seamless aluminum gutters.

Products & Services

roofing installation, reroof, roof inspection services, roof repair, gutter and gutter guard installation and repair, seamless aluminum gutters

Business Details

This is a multi-location business.

Find a Location

Gutter Guards America, LLC has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Location of This Business
5900 Sawmill Rd Ste 220, Dublin, OH 43017-3539
BBB File Opened:
9/5/2019
Years in Business:
5
Business Started:
8/9/2019
Accredited Since:
3/23/2020
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Alternate Business Name
  • Gutter Guards America
  • Gutter Guard America
  • GGA Roofing & Gutters
  • Gutter Guards America (dba GGA Roofing & Gutters)
Hours of Operation

Primary

M:
8:00 AM - 8:00 PM
T:
8:00 AM - 8:00 PM
W:
8:00 AM - 8:00 PM
Th:
8:00 AM - 8:00 PM
F:
8:00 AM - 7:00 PM
Sa:
8:00 AM - 5:00 PM
Su:
12:00 PM - 5:00 PM
Business Management
  • Mr. Daniel J Natoce, Co-Owner
  • Mr. Jeffrey J Natoce, Co-Owner
Contact Information

Principal

  • Mr. Daniel J Natoce, Co-Owner
  • Mr. Jeffrey J Natoce, Co-Owner

Customer Contact

  • Mr. Jeffrey J Natoce, Co-Owner
  • Ms. Sarah Natoce, Director of Marketing
Additional Contact Information

Phone Numbers

Email Addresses

Website Addresses

Customer Complaints

6 Customer Complaints

Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

File a Complaint

Most Recent Customer Complaint

04/26/2024

Complaint Type:
Order Issues
Status:
Answered

There was no written contract for the work. What they presented to me as a contract was forgery, an illegal copying of my faked electronic signature onto emails. It can be seen that the signature is cut off at the top. The work was done with defects and not completed. Did not show legal certificate of work. I've never signed the acceptance for the completed work. Then they immediately started calling me for payment from different phone numbers, different places in North Carolina (Charlotte, Gastonia, Greensboro, Raleigh). There was no real paper bill and whom I should pay. Just the amount. No real cost of materials. And started to frighten me by a lien. I was advised by my banker not to pay before the work is done well. Besides workers showed up at 8 am, but appointment was for 2 pm. Did not speak English.

Read More

Customer Reviews

3 Customer Reviews

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How BBB Processes Complaints and Reviews

Start a Review

Most Recent Customer Review

Maika L

1 star

04/17/2024

I've been bombarded with calls and voicemails from GGA Roofing and Gutter Installation. They're calling me constantly, every day, at odd hours, and it's becoming a huge nuisance. Despite reporting and blocking all of the numbers they use, they keep creating new ones and calling me every day without fail. I entered my contact info into ******* **** when I was trying to find help to clean my gutters and wash my house's exterior. I don't need any roofing or gutter installation in the beginning. I've already received the services I actually need from a different company. I know they're using a call agency to do this. Because everybody is reading the same script when they are filling up my voicemail box. I demand that they stop spamming me with calls immediately and respect my privacy.

Gutter Guards America, LLC Response

04/23/2024

Hello, we do have an in-house call center with live agents that use a script so we can provide consistent quality to all our prospective customers and callers. We were replying to a project request, and since this comment was received we have removed you from our calling list. To be removed from a company’s call list, we do need our representative calling you to be notified over the phone, which would then be handled promptly. As we were not notified of this request we were not able to take action on removing your information from your call list, but that has since been resolved. Thank you!

Local BBB

BBB of Central Ohio

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