Business ProfileforPower Home Remodeling Group, LLC

I hired Power Home Remodeling to do several of my windows, replace siding and front door, a job which cost me over $30,000. My complaint is that when theres a warranty issue to be fixed, it takes 6-8 weeks to get an appointment. The door was done in February and the casing lifted shortly after installation. I called, they sent someone out in March who said he had the wrong color screws and that he would come back to fix it. Well, he never called or returned. I called again and got an appointment for today Sept. 9th at 9a.m. After waiting until 10:15, I called to find out what was happening. I was told hes running late and would be at my house between 11:00 and 11:30. I ran an errand and was back home by 10:50 only to be told that he showed up at 10:45 and left without fixing it. I called the company to have him come back because he was no further than 5 minutes away but was told he said hes not coming back. Not only was he late for the 9:00 am appointment but he showed up before the modified time that he set.They have the audacity to tell me that the next appointment is October 23rd after Ive been complaining since March! They never have to wait for the monthly payment. Its drafted promptly every month on time. Im tired of being patient with Power. They need to promptly fix what wasnt done right. Treat your customers better Power Home Remodeling!