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Find a Location

Hawx Services, LLC has 26 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Business ProfileforHawx Services, LLC

Pest Control Services
HeadquartersMulti Location Business
BBB accredited business
The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

At-a-glance

Customer Reviews

2.8/5stars

Average of 1,268 Customer Reviews

Customer Complaints

2,192 complaints closed in last 3 years

662 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 10/16/2019

Years in Business: 10

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Overview

Pest Control & Mosquito Control Services

Products & Services

Pest, lawn, and mosquito services offered on a 12 month service agreement.

Business Details

This is a multi-location business.

Find a Location

Hawx Services, LLC has 26 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Headquarters
550 S Depot Dr Unit 1, Farr West, UT 84404-1312
BBB File Opened:
6/6/2016
Years in Business:
10
Business Started:
12/13/2013
Business Incorporated:
3/2/2015
Accredited Since:
10/16/2019
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Limited Liability Company (LLC)
Alternate Business Name
  • Hawk Pest Control
Business Management
  • Mr. Matthew Mehr, President
  • Mr. Scott Wilson, CEO
Contact Information

Principal

  • Mr. Matthew Mehr, President

Customer Contact

  • Mr. Kyle Hoopes, Manager
Additional Contact Information

Email Addresses

Customer Complaints

2,195 Customer Complaints

Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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Most Recent Customer Complaint

07/26/2024

Complaint Type:
Customer Service Issues
Status:
Answered
We moved in to our home in February 2024. I was contacted from Hawx pest control and offered services as a move in special. They came out April 19 and I purchased General Pest control, and I also purchased Outdoor Package as well. A technician came (2 hours late from given time frame). Did the out door ***** and told me another technician would come to do the indoors. That was scheduled and Hawx rescheduled that appointment after canceling my indoor treatment. They did not come back until 5-7-24. When they came they did the inside and resprayed for mosquitos and general pest control because it had stopped working from 4-19 -24 application. I called end of May because I needed to have mosquitos sprayed again. It only lasts 2 weeks. I was scheduled 2 times in June and Hawx cancelled both times. I was Scheduled July 1 and they cancelled again. There product does not last more than 2 weeks and they keep canceling my appointments. I have paid all my monthly payments with no service since May 7. I called to cancel my contract due to them constantly canceling and charging me for services they are not performing. I spoke to ******* an account specialist and told me they promised to come out on July 17. I was promised by other people on the June appointments and July 1 appointment with them still canceling. I told them I was not paying for monthly services with them when they keep canceling. Now they are charging me ****** to cancel my contract. I will not pay this. They have basically given me 1 complete treatment in April and due to them canceling finishing May 7 with my indoor service. My outside has not been treated since April 19. This is nonacceptable.
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Customer Reviews

1,268 Customer Reviews

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How BBB Processes Complaints and Reviews

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Most Recent Customer Review

Nick S

1 star

08/08/2024

I ended my services in 2022 when they switched up their billing system, because they wanted to double charge me for services that I never received in the first place. Now a full two years later, I get an email from discover saying they are trying to charge me almost $300 to an expired card. Terrible pest control service, techs are rude, and the customer service is somehow worse. I'd give less than one star if I could.

Local BBB

BBB Mountain West

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