Search Intelligence
Smart Site Search that Boosts Revenue the Second You Launch
With 33 patents in ecommerce search, Bloomreach Discovery helps you understand who your shoppers are, what they want, and why they want it. Improve your customer experience and increase revenue all at once.
Get a Headstart on Driving Results
Bloomreach has spent over 14 years learning the nuances of ecommerce site search and customer behavior, both of which are combined into our productized solutions and ready to start making an impact upon implementation.
Elevate Experiences With Advanced Tools
With Loomi AI, you’ll always know the latest and smartest technology is working for you and your customers, from natural language processing and generative AI to vector technology. The limitless possibilities lead to big results like increased RPV, AOV, and conversion.
Customize It to Your Business Needs
No one knows your business better than you do. Customize the algorithms that power your site directly in our no-code product discovery platform. Make adjustments, test, and deploy…with just a few clicks!
Unlock AI Innovation From a Leader in Product Discovery
Create Revenue-Driving Experiences for Every Search
Zero results pages are an inconvenience for your shoppers and can encourage them to bounce to a competitor’s site. Remove these dead ends using Loomi AI and show similar products in your catalog whenever a search query doesn’t have exact results.
Let Customers Use Images To Search
Customers expect websites to adjust to their changing search behavior. Retailers and brands need to respond and offer multimodal search. When searching with an image, your business can display the most visually similar products in your catalog.
We've Helped Big Names Make a Big Difference
Don't let conventional search methods hinder your progress.
Tap into our decades-worth of ecommerce search expertise — not just yesterday’s knowledge — to swiftly initiate and sustain consistent year-over-year performance while retaining complete control over your search results.
Tap Into Your Team's Potential
With Loomi AI, you will finally have the time to prioritize strategic initiatives, such as ranking new products higher in search results, performing A/B testing, creating custom collections, and more.
Get Personalization From the First Click
Thanks to the combined power of customer and product data, Loomi AI can understand customer preferences individually from their first visit. Loomi AI automatically adjusts how products appear for each site visitor and optimizes for relevance and revenue.
Use Context To Rank Search Results for Conversions
Using data (e.g., product views, add-to-carts, conversions, and revenue) across the past 30 days, Loomi AI ranks products that will convert at the top of the search results.
Connect With Customers Using Semantic Understanding
Our commerce-specific algorithms match your customers’ search intent to the most relevant results. Plus, Loomi AI fills in gaps, so you’ll help them find what they want, even with imperfect product data.
1,400+ Happy Brands
Embrace Your Inner Limitless Optimizer
Let Customers Shop With Images
Help customers find visually similar products featured in an image using Loomi AI and recommend those items or services.
Dynamically Recommend Products
Empower your merchandisers to create recommendations with Loomi AI, which dynamically keeps them updated with the best products.
Automatically Suggest Seasonal Products
Leverage customer engagement data using Loomi AI to automatically highlight seasonal or other trending products, whether the visitor is new or returning.
Show Results Based on New or Returning Users
Personalize the shopping experience and display different search results based on whether a shopper is a new or returning visitor — all with assistance from Loomi AI.
Offer Semantic Search for Long-Tail Queries
Deliver more relevant search results to your shoppers with the power of Loomi AI, even for those very specific search terms or phrases.
Retain Customers With Similar Products
Show similar products automatically on any page, email, or text, based on the product a shopper is currently viewing — thanks to Loomi AI.
Learn How Bloomreach Stacks Up
Bloomreach Named A Leader in The Forrester Wave™: Commerce Search And Product Discovery, Q3 2023
Bloomreach Amplifies the Power of its Ecommerce Search and Merchandising With Google Cloud AI
Product Discovery That Drives Revenue Fast
Personalized Search
Drive faster ROI, including up to 8.5% more revenue per visitor with real-time segmentation and personalization.
Merchandising
Focus on your biggest opportunities using our Loomi AI, so you can spend 50% less time on operational tasks and more time on strategy.
Recommendations
Tailor product recommendations to meet your customers’ needs and achieve for greater upsell and cross-sell revenue.
SEO for Ecommerce
Automate SEO to create a better link structure fill content gaps on existing pages and boost keyword rankings.
Headless CMS
Launch your ecommerce storefront in minutes and easily make any experience shoppable — without help from IT.
“The technical integration with Bloomreach was easy and seamless. Bloomreach offers enough tools and services to be that one consistent ‘brain’ behind the website operation. Bloomreach can help the customer journey be flawless across the entire web experience.”
Tamara Pircz
Vice President, Digital Commerce
“Bloomreach has truly been a partner to us every step of the way. The technical knowledge and insight given to us by the Bloomreach team have been top-notch. We really had the feeling that Bloomreach wanted this project to be as successful as we did here at N Brown. When all parties are geared up with the same goal in mind, this often leads to positive outcomes.”
Darrell Clarke
Lead Product Manager
Common Questions about Intelligent Site Search
What is search intelligence?
Search has many different forms. Because LLMs can complement the strengths of other search methodologies like semantic understanding, this has led to “hybrid” models that can optimize costs, resources, and performance. These models combine different search technologies into a singular solution, where the best search intelligence will be used to match a particular query.
What do you mean by semantic understanding?
Bloomreach uses Loomi AI to inform its semantic understanding — think natural language processing and machine learning — and better understand a customer’s intent. This helps brands put the right products or services in front of the right eyes at the right time immediately.
How does artificial intelligence help product discovery?
AI can help with scalability. Once you have more than 1,000 products in your catalog, trying to manage and optimize for revenue through rules becomes a full-time job. Instead of improving, you’ll get stuck troubleshooting issues as rules overlap each other. AI optimizes the majority of searches, which has resulted in a 59% increase in RPV and a 29% decrease in search exits for our customers.
What is a search intelligence platform?
A search intelligence platform will include four engines: relevance, optimization, personalization, and customization. These nuts and bolts of ecommerce search (aka the “engines”) work together to address site search issues. They surface the most relevant results to increase revenue.
What are examples of intelligent search?
One of our favorite examples of intelligent search is “milk chocolate” vs. “chocolate milk.” These queries have very different intents and contexts behind them. However, one of the many things search intelligence can do is separate products from their attributes to understand intent. Grasping these key contexts results in a more personalized search experience for end consumers and can increase search revenue for your company.
Experience Limitless Optimization For Yourself
Explore Bloomreach’s powerful solutions for personalized experiences and seamless customer journeys. See our platform in action and learn how you can streamline your workflows, elevate the customer experience, and drive bottom-line impact.
