🏆 Exciting news! Aisera has been named a Leader in the IDC MarketScape Report for Generative AI 🌟 Aisera Trailblazes the Generative AI category with AiseraGPT, AI Copilot, and Domain-Specific LLMs supported by a strong partner ecosystem. According to IDC, organizations that want an enterprise-grade Conversational AI platform offering multi-lingual and low-code environments should consider Aisera for its advanced Generative AI capabilities to deploy domain-specific LLMs and action bots. For a deeper dive into the report: https://lnkd.in/ewep-MFa #IDC #GenerativeAI #LLMs #AiseraGPT #AICopilot Microsoft Google Workday Atlassian Amazon Web Services (AWS) Salesforce ServiceNow Cisco
Aisera
Software Development
Palo Alto, CA 35,827 followers
Accelerate Revenue, Boost Productivity, and Deliver Magical Experiences
About us
Aisera is a leading provider of Generative AI Solutions that helps enterprises boost revenue, improve user productivity, lower operating expenses and create magical user experiences. Aisera’s products are AiseraGPT, AI Copilot, AI Search and AiseraLLMs which are built on the AI Experience (AIX) platform that serve as an enterprise Generative AI stack for organizations to buy or build solutions. Aisera solutions deliver human-like interactions while providing contextually rich conversations that boost workforce productivity. Aisera’s AIX platform with pre-trained domain-specific LLMs are customizable to customer data, such that enterprises can get better accuracy, lower hallucinations and increased resolution rates. Aisera offers these domain-specific LLMs across a wide range, including: IT, HR, Finance, Sales, Marketing, Customer Service, Life Sciences, Healthcare, Financial Services, and Retail. Aisera compliments these offers with action bots that are built-in and customized AI workflows through a Visual studio to take actions and improve business process automation. Organizations can unlock human potential to save millions of operations costs, enhance productivity by 80%, and achieve 75% auto-resolution rates – all while reducing support costs by 80%. Aisera is a privately held company headquartered in the U.S., with additional offices in Greece, Canada, and India. It has a sizable partner network that gives it a broad geographic presence. Aisera has received numerous recognitions, including the following: IDC MarketScape Leader in Generative AI, Forbes AI50; CNBC Upstart 100 Top Startup; Deloitte Technology Fast 500, Forrester Wave™: Chatbots for IT Leader, Certified Great Place to Work, Data Breakthrough Award, AI Excellence Award, Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.
- Website
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https://aisera.com
External link for Aisera
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Palo Alto, CA
- Type
- Privately Held
- Founded
- 2017
Locations
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Primary
Palo Alto
Palo Alto, CA 95134, US
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Toronto, Ontario M5E 1C5, CA
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Bengaluru, Karnataka 560097, IN
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Athens, 11521, GR
Employees at Aisera
Updates
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As summer wraps up, we want to express our gratitude to our #Interns for their dedication and hard work! It has been a joy to collaborate with these talented individuals, who have infused our summer internship program at Aisera with fresh perspectives, vibrant energy, and a genuine passion for innovation. Throughout the past few months, our interns have become integral members of our team, playing vital roles in key projects and bringing new ideas to our processes. We are incredibly proud of their accomplishments and look forward to witnessing their ongoing development. Wishing our interns all the best as they head back to school with valuable new insights! Please help us in celebrating all of our hard-working interns in the comments below! #Interns #Aisera #GenAI #Innovation
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🚀 Don’t Miss Our Upcoming Webinar: “ OnTrac Reduces Live Agent Interactions by 50% & Scales Customer Service” 🗓 Date: August 15th 🕚 Time: 8 AM PST Join Carle Henry III, VP of Customer Experience at OnTrac, alongside Abhi Maheshwari, CEO of Aisera, as they discuss how to address the challenges that organizations face in customer service, such as long customer wait times, staffing constraints, rising costs, and surges in request volumes. In this session, attendees will gain insights into: - Strategies for scaling customer support without increasing staffing, enhancing efficiency, and reducing time to resolution - How GenAI addresses challenges organizations face in customer service and support - Potential future trends in GenAI that could impact the logistics sector and how OnTrac plans to stay ahead of these developments Register now to gain valuable insights! 👇 https://lnkd.in/gEN2Cw4H #Webinar #GenAI #Aisera #AiseraGPT #CSAT
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Exciting news! 🎉 Aisera has been named a Leader in The Forrester Wave™: Conversational AI Platforms For Employee Services, Q3 2024 with the top score in the current offering category. We believe this achievement reflects our commitment to providing innovative GenAI products that supercharge employee productivity and provide a competitive advantage, generating more revenue for organizations. Get the complimentary report to discover how we believe Aisera is revolutionizing Conversational AI! Link: https://lnkd.in/gNSGc8Zn #ForresterWave #Aisera #GenAI #ConversationalAI #ChatGPT #GenerativeAI
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In today’s fast-paced digital world, GenAI is revolutionizing how we work. By 2028, it’s poised to become a cornerstone of the workplace, automating repetitive tasks and improving productivity like never before. 🚀 Read more to learn how: ✔️ AiseraGPT streamlines tasks with AI-driven workflows in areas such as Finance, Engineering, IT, Procurement, Customer Service and more. ✔️ AI Copilot reasons upon data and executes workflows to get work done ✔️ AI Search enables instant access to information right for faster decision-making. Discover more in our latest blog: https://lnkd.in/gUqTrPdM #GenAI #ResponsibleAI #AiseraLLM #AiseraGPT #AISearch
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Discover how Small Language Models (SLMs) are transforming enterprise GenAI by offering tailored responses for both internal and external use cases, leading to increased productivity and higher customer satisfaction (CSAT). By performing specific language tasks with reduced computational demands, SLMs help organizations deliver relevant and personalized answers while cutting costs. Dive deep into the world of SLMs and unlock their transformative potential for your organization. Read now: https://lnkd.in/gBYBDbVx #GenAI #SLMs #AiseraGPT #AISearch #AICopilot #AiseraLLM
The Rise of Small Language Models | SLMs vs LLMs
https://aisera.com
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Discover the power of AI agents! 🤖✨ Our latest blog explores how these intelligent assistants are revolutionizing customer and employee experiences. Learn about different types of AI agents, their key capabilities, and real-world applications to find out how they can boost productivity, reduce costs, and enhance satisfaction. Read now to stay ahead of the Generative AI curve! https://lnkd.in/gBXduBZV #AIAgents #CustomerService #EmployeeExperience #GenAI
What are AI Agents? Key Benefits and Examples
https://aisera.com
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We're thrilled to announce that Aisera has been recognized as one of the top 5 AI help desk solutions to try in 2024 by AITech365! 🎉 The article highlights Aisera's ability to understand natural language and provide contextual and permission-aware responses. The multimodal and multi-lingual interface enables human-like interactions in over 100 languages, delivering rich conversations across all digital and voice channels. AITech365 speaks to Aisera's Universal Bot which leverages domain-specific LLMs and resolves user requests through a single interface, spanning Engineering, HR, Finance, IT, Procurement, Legal, Customer Service, and more. This helps increase case deflections and auto-resolutions. See how Aisera can revolutionize your help desk: https://lnkd.in/dnV8BECA #AIHelpDesk #GenAI #CustomerService #UniversalBot #LLMs
Top 5 AI Help Desk Tools to Try in 2024
https://aitech365.com
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📈 Unlock the Power of Generative AI to Boost Employee Productivity! New research shows Gen AI tools can increase worker productivity by up to 14%, with even greater gains for novice employees. At Aisera, we're harnessing this potential to transform workplaces: • Automate repetitive tasks • Enhance decision-making • Streamlining communication • Improve employee satisfaction Our AI Copilot, powered by AiseraGPT, is leading the charge in creating more efficient, innovative work environments. Ready to revolutionize your workplace productivity? Learn more about leveraging Generative AI for your business in our latest blog post: https://lnkd.in/gyXGHTHY #ESAT #GenAI #AiseraGPT #AICopilot #Productivity
Generative AI to Boost Employee Productivity and Save Work Hours
https://aisera.com
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We are thrilled to announce that Aisera has been recognized in KMWorld's AI 100 list with Information Today, Inc., highlighting the top companies empowering intelligent knowledge management. As AI continues to revolutionize industries, we're proud to be at the forefront, delivering innovative Generative AI products that enhance knowledge sharing and business efficiency. With Aisera's AI Search, enterprises can revolutionize workplace information retrieval, enabling users to perform enterprise-wide searches using natural language while ensuring secure, private, and permission-aware results. Our commitment to Generative AI technology is helping organizations transform their operations and stay ahead in this rapidly evolving landscape. 🚀 #GenAI #Innovation #KMWorldAI100 #AISearch #KnowledgeManagement