Jio Haptik has pioneered AI-powered innovation since 2013, processing 10B+ conversations and 10M+ transactions across 10+ channels and in 135 languages for 500+ enterprises. Today, it’s helping brands make the transition to Generative AI and unlock end-to-end customer experience at scale. Haptik has two lines of products - Contakt & Interakt - that respectively enable enterprises and SMEs to solve for their customers’ biggest pain points. The company is a Category Leader across platforms including Gartner, G2, Opus Research & more. “Tech Startup of the Year” in the AI category and gold medal for “Best Chat & Conversational Bot” are two of Haptik’s recent awards & recognitions. Its prominent clients include Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool.
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Industry
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Software Development
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Company size
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201-500 employees
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Headquarters
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New York, NY
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Type
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Privately Held
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Founded
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2013
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Specialties
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AI, Startup, Generative Artificial Intelligence, Customer Experience, Customer Experience Suite, Customer Support, WhatsApp Marketing, WhatsApp CRM, Conversational AI, Conversational Solutions, Conversational Marketing, and Artificial Intelligence