Cuando se trata de la salud, todo lo que lo consumidor desea es rapidez, agilidad y un buen servicio. ¡Con NICE, su empresa tiene tecnología a favor de la salud porque los consumidores merecen lo mejor. #NICE #InteligenciaArtificial #IA #CustomerExperience #CX
NICE
Software Development
Hoboken, New Jersey 334,936 followers
Make experiences flow.
About us
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
- Website
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http://www.nice.com
External link for NICE
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Hoboken, New Jersey
- Type
- Public Company
- Founded
- 1986
- Specialties
- Big data capture and analysis, Multi-channel interactions Recording, Financial crime solutions, Customer experience management solutions, Security and public safety solutions, Workforce Optimization, Customer Journey Solutions, CCaaS, Cloud CX, Omnichannel Recording, Workforce Engagement Management, and Real-time Authentication
Locations
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Primary
221 River St
Hoboken, New Jersey 07030, US
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22 Zarhin Street
Ra'anana, 43107, IL
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160 Queen Victoria Street
2nd floor
London, EC4V 4BF, GB
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71 Robinson Rd
#04-02
Singapore, 068895, SG
Employees at NICE
Updates
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Level up with an AI-powered companion! ⚡ Enlighten Copilot offers agents AI-driven knowledge and assistance for faster handle times and resolutions, while supervisors get continous, real-time visibility into agent behaviors and suggested solutions for problem areas. Take a self-guided tour of Enlighten Copilot: https://bit.ly/3WR0w7g #WinWithEnlighten #CustomerExperience #ArtificialIntelligence
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We're proud to announce that NICE has been recognized as a Leader in Everest Group's Conversational AI Products PEAK Matrix® Assessment 2024! Everest Group noted the power of NICE’s Enlighten Actions in enabling users to interact with their data through natural language processing, making it easier for organizations to get more out of their data. Read the press release: https://bit.ly/4cnAY6b #CustomerExperience #ArtificialIntelligence
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What makes us happy? Extraordinary experiences. Swipe ➡️ to explore key findings from NICE's International Happiness Index 2024, including how everyday interactions with brands affects customer well-being to a surprising extent. Want more? Download the full report: https://lnkd.in/dgcTb4yn #CustomerExperience #ArtificialIntelligence
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Você sabia que a Inteligência Artificial, no cenário mercadológico atual, age como uma força impulsionadora de organizações? ⚡ Com a possibilidade de alcançar novos patamares de personalização, eficiência e excelência operacional, a IA voltada para soluções de Customer Experience (CX) irá levar melhores ferramentas para empresas, agentes e consumidores. Acompanhe a nossa página para conhecer as soluções da NICE para a sua empresa. #NICE #InteligênciaArtificial #AI #CustomerExperience #CX
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NEXT WEEK! Don't miss our CX AI Realized webinar series from August 20-22. Attend the series to learn how to propel your business forward on all fronts with purpose-built AI for CX. We'll hear from Omdia's Bradley Shimmin, ONE (Open Network Exchange)'s Alexandria Bokelman Doucet, and Realtor.com's Dustin Emmerich, MBA and cover: ➡️ Cutting through the AI hype to deliver CX outcomes ➡️ How AI-powered analytics enables companies to cruise ahead in CX ➡️ How to advance CX quality analytics for revenue growth Register now: https://bit.ly/4dynMMW #CXAIRealized #CustomerExperience #ArtificialIntelligence
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Call Centre Helper Magazine recently asked industry experts for the latest tips and tricks in contact center scheduling. Andrea Matsuda, Head of Product Marketing, Workforce Management at NICE, noted that with the introduction of digital interactions, it's become harder for workforce managers to schedule their staff effectively. She states that businesses need to stop treating digital interactions the same way as voice interactions. Rather, managers can tap into advanced analytics and AI to schedule and forecast around the unique demands of digital. Read more: https://bit.ly/3SxX1jB #WorkforceManagement #WFM
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Curious about the impact of AI on customer interactions? Explore our Beyond ChatGPT webinar series, now available on-demand! Delve into AI's role in shaping personalized customer journeys, enhancing operational efficiency, and driving business growth. Whether you're in tech, marketing, or CX, these sessions provide invaluable knowledge to help you leverage AI effectively in your organization. Watch now: https://bit.ly/4frKqbc #CustomerExperience #ArtificialIntelligence #ChatGPT
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Although organizations have struggled for years to get a deep understanding of their customers, with AI, organizations can tap into their data to generate digital twins of their customers. Carmit DiAndrea, Director, AI Data Management at NICE, explains that "digital twins represent an interactive training ground for organizations and AI to fine-tune the customer experience." Read more on No Jitter: https://bit.ly/3Ae7ZnO #CustomerExperience #ArtificialIntelligence
Digital Twins Power CX Improvement Initiatives
nojitter.com
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Enlighten Copilot is the key to supporting your agents, leveraging various AI technologies to help them work more efficiently and effectively. Read the research and learn more about Enlighten Copilot: https://bit.ly/3WgrjZe #WinWithEnlighten #CustomerExperience #ArtificialIntelligence
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Stock
NICE
NASDAQ
20 minutes delay
$159.12
4.17 (2.691%)
- Open
- 155.51
- Low
- 155.51
- High
- 159.12
Data from Refinitiv
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