Read about the promises and perils of AI meeting recaps in this #NoJitter article by Nathan Eddy. #AI #MeetingRecaps #Copilots #MicrosoftTeams #MicrosoftCopilot https://lnkd.in/eJdX_zpm
No Jitter
Online Audio and Video Media
Oak Brook, Illinois 2,115 followers
Insight for the Connected Enterprise
About us
No Jitter provides daily commentary and analysis of the enterprise IP-telephony, unified communications and converged networking world. No Jitter strives to be the leading online community where this industry can exchange, debate and incubate ideas and best practices on a daily basis. No Jitter is produced by the same people who produce the Enterprise Connect events, the largest conference/exhibition events in the US devoted exclusively to enterprise communications. No Jitter has unique access, insights, vigilance, energy and reputation which allows it to generate vibrant, unique content.
- Website
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https://www.nojitter.com
External link for No Jitter
- Industry
- Online Audio and Video Media
- Company size
- 2-10 employees
- Headquarters
- Oak Brook, Illinois
- Type
- Public Company
- Founded
- 2008
- Specialties
- Enterprise Communications & Collaboration, UCaaS, CCaaS, telephony, team collaboration, enterprise IT, and CPaaS
Locations
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Primary
1200 Jorie Blvd
Oak Brook, Illinois 60523, US
Employees at No Jitter
Updates
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Check out this week's #NoJitterRoll newsletter: Zoom Rolls Out Zoom Docs, RingCentral Debuts POTS Replacement, and more. #Zoom #ZoomDocs #RingCentral #SIPPIO #Five9 #Calabrio #EnreachUK #Interactions #NICE #ATT
No Jitter Roll: Zoom Rolls Out Zoom Docs, RingCentral Debuts POTS Replacement, and more.
No Jitter on LinkedIn
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No Jitter reposted this
BREAKING! Five9 intends to acquire Acqueon to expand proactive engagement and journey orchestration capabilities. Read about it now on No Jitter. Congrats to Mike Burkland and Ashish Koul on the deal! Matt McGinnis Ross Daniels
Five9 To Acquire Acqueon to Expand Proactive Engagement Offerings
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Five9 strides closer to its goals of growing international revenue and becoming the orchestration engine for every interaction across the entire customer journey. https://lnkd.in/e64MT_7Z
Five9 To Acquire Acqueon to Expand Proactive Engagement Offerings
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The challenge employers face is in ensuring that the offices to which they're requiring workers to return are actually places where people can work. https://lnkd.in/ewVwYZvb
What Does the Hybrid Work Future Look Like? Cisco Has Some Ideas.
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Avaya’s CPO provides his thoughts on how their product roadmap and technology investments reflect the ‘innovation without disruption’ promise. https://lnkd.in/e7JRhRq7
Conversations in Collaboration: Avaya's Omar Javaid on Doing What's Right for their Customers
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The gap between what we experience as a private-sector customer compared to what we experience as citizens is only getting bigger. There are ways AI can close the gap. https://lnkd.in/eH-Sea3T
Why Citizen Experience Matters as Much as Customer Experience
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Before asking a copilot to summarize meetings, look at the AI capabilities offered as well as the total cost of ownership, considering the upfront cost, as well as what you pay down the line. https://lnkd.in/eJdX_zpm
The Promise--and Perils -- of AI Meeting Recaps
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No Jitter reposted this
During demonstrations of livepro's platform over recent months, clients have been eager to understand how to leverage the latest AI technology options while minimizing risk. The article by No Jitter outlines a solid strategy and highlights the need for precisely what we do best: Manage Knowledge. (#2 on the list). A secure knowledge management system with governance is critical for AI to provide accurate answers consistently. Imagine being able to "Surface" precise answers where you need them (via AI Chatbots, Agent Assist via telephony systems, or at your agents' fingertips!)... The best part is that you don't have to imagine! We've included the Retrieval Augmented Generation (RAG) technique noted in the article within our Generative AI search summarization, implemented AI for document migration, and our API is ready for seamless integrations! Bonus: we are SOCII and HIPAA certified and COPC-approved. #livepro #knowledgemanagement #cx #ex #ai #KM #contactcenter #support #optimization
A Strategic Framework for Finding Your Best CX AI Application
nojitter.com
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No Jitter reposted this
Digital Twins: the latest, next-gen method for improving customer experience. Cresta CEO Ping Wu shares his insights with No Jitter, explaining how this powerful technology can give companies a deeper understanding of their customers, agents, and even supervisors. Check it out ⬇ https://lnkd.in/drhKRbnj By Nathan Eddy #DigitalTwins #CX #AI
Digital Twins Power CX Improvement Initiatives
nojitter.com