Meet our Vice Presidents of Global Business Development, Chris Beykirch, and Dave H. at the upcoming CCW Executive Exchange on August 14 to 16 in New Orleans. We are excited to see you there! #CCWExchange #Customercontactweek #VXI #VXIGlobalSolutions
VXI Global Solutions
Outsourcing and Offshoring Consulting
Los Angeles, California 78,682 followers
About us
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees in more than 42 locations in North America, Asia, Europe, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX acceleration, and automation & process excellence to the world’s most-respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines, and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global services offering and enhancing our competitive position. This year, Bain Capital re-invested in the organization after completing a buy-out from Carlyle. This is a rare occurrence in the private equity space and shows the level of performance VXI delivers for our clients, employees, and to shareholders. Contact Us: marketing@vxi.com Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics
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http://www.vxi.com
External link for VXI Global Solutions
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 10,001+ employees
- Headquarters
- Los Angeles, California
- Type
- Privately Held
- Specialties
- Operations Management, Customer Interaction Services, Digital, OmniChannel Support, CX Consulting, Customer Experience Management, NPS Management, BPO, ITO, Product Development, Embedded Solutions, Outsourcing, Offshoring, Customer Care, CX, Customer Experience, Call Center, and Agents
Locations
Employees at VXI Global Solutions
Updates
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Gear up for the Contact.io Conference from August 28 to 30 at Hyatt Regency, Denver! If you are attending, don’t forget to meet and connect with Michael Aronowitz, VXI’s Senior Vice President for Revenue & Growth, and Jordan Holbrook, VXI's Vice President for Sales & Solutions. #ContactIO2024 #VXI #VXIGlobalSolutions
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Discover https://bit.ly/4dsRQcx how purpose-driven customer service in healthcare can save lives! At VXI, we believe in doing well by doing good. Our customer service teams are dedicated to ensuring patients not only feel satisfied but also safe. From supporting wearable medical devices to providing critical advice, our purpose-driven approach makes a real difference. Learn more about our commitment to quality and safety in healthcare. #Healthcare #CustomerService #PurposeDriven #MedicalDevices #PatientSafety #Outsourcing #VXI #VXIGlobalSolutions
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Today, VXI is celebrating one year of official launch in India! One year ago, we embarked on an incredible journey to expand our global footprint by launching our operations in Hyderabad, India. Today, we celebrate a year of remarkable growth, innovation, and the unwavering dedication of our talented team. In just one year, VXI India has: - Successfully launched 5 programs - Consistently met KPIs and delivered outstanding experiences - Grown to over 850 team members - Devised a plan to create 10,000 jobs in 5 years - And shown the world what operational excellence in new markets should look like We’re immensely proud of what we’ve achieved and are so excited about the future ahead. This milestone is a testament to our commitment to excellence, innovation, and community. Here’s to many more years of success and growth! A heartfelt thank you to our incredible team, partners, and customers who have been part of this journey. Together, we are making a difference! #VXIIndia #Anniversary #TeamVXI #ThankYou #VXI #VXIGlobalSolutions
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Join us at the CCW Executive Exchange on August 14 to 16 in New Orleans! If you are attending, or plan to attend, Our Vice Presidents for Global Business Development, Chris Beykirch and David Holton would love to meet you. Hope to see you at the event! #CCWExchange #Customercontactweek #VXI #VXIGlobalSolutions
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Recently, our leadership team in the Philippines donated over 230,000 Philippine pesos to Angat Buhay, Inc. The donation, collected by VXI team members, will support underprivileged students in Naga, a province in the Visayas region. This initiative reflects our continuous commitment to support public education and making a positive impact in our communities. Angat Buhay aims to address the needs of families in the Philippines’ most remote and poorest communities. By working with partners to provide food, healthcare, education, and disaster relief, the organization brings together the public and private sectors to improve the lives of the country’s people. As an organization intent on making scalable social impact, the Angat Buhay mission resonates deeply with our core values. Join us in thanking our incredible team members in the Philippines for their generous donations and Angat Buhay for ensuring that every donation counts. #PassionforPeople #VXIPH #VXI #VXIGlobalSolutions
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If your business is committed to amplifying its corporate social responsibility and supplier diversity efforts, VXI is here to help. Visit our site https://lnkd.in/gMArYjU6 to see how Impact Hubs provide a unique opportunity to procure high-value services domestically while supporting socially conscious community development. It’s more than just a business model; it’s a catalyst for change. By creating one job, we set off a chain reaction that leads to three more, investing in underserved areas with high unemployment rates. Discover how you can be part of this transformative journey. See how VXI Impact Hubs can make a difference for your business and our communities.🌍 #CorporateSocialResponsibility #SupplierDiversity #CommunityDevelopment #ImpactHubs #SocialImpact #BusinessForGood #VXI #VXIGlobalSolutions
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VXI India is on the brink of a milestone! Stay tuned on Friday, August 2, to see what has us so excited! #VXIIndia #VXI #VXIGlobalSolutions
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We’re thrilled to share that VXI is proudly sponsoring this year’s Customer Contact Week Executive Exchange! https://lnkd.in/dci_6dP4 Don’t miss the opportunity to engage in meaningful conversations with us and learn from the best in the industry about nurturing talent, leveraging cutting-edge technologies, and closing the customer experience (CX) gap. See you there! #CCWExchange #CustomerContactWeek #VXI #VXIGlobalSolutions
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Empowering Members Through Mobile Health Apps! Mobile health monitoring apps https://bit.ly/4fj2rbU are revolutionizing patient engagement and self-management. By integrating seamlessly with healthcare provider systems, these apps offer continuous monitoring and personalized insights, leading to better health outcomes. From tracking cardiovascular conditions to managing chronic illnesses, specialized mobile health apps provide real-time data and early intervention opportunities. Patients gain peace of mind and a proactive approach to their health, while healthcare providers benefit from accurate, long-term data and improved productivity. Read the blog to discover how mobile health apps are transforming healthcare and enhancing the lives of patients. #Healthcare #Wearables #VXI #VXIGlobalSolutions
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