Commercial Assistant Account Manager
Commercial Assistant Account Manager
Marsh McLennan Agency
Shreveport, LA
See who Marsh McLennan Agency has hired for this role
ESSENTIAL DUTIES & RESPONSIBILITIES:
Documentation
Process documents necessary to maintain the Client Insurance Program, utilizing agency management system. These duties include but are not limited to
Generate surveys and request renewal applications
Function as team member of the Agency Workforce to ensure superior service to all MMA Clients. These activities include but are not limited to:
Demonstrate the technical expertise to assist in maintaining the Client Insurance Program. These duties include but are not limited to:
#MMASW
Documentation
Process documents necessary to maintain the Client Insurance Program, utilizing agency management system. These duties include but are not limited to
Generate surveys and request renewal applications
- Prepare Loss Summaries
- Prepare Proposals for renewal terms
- Initiate Premium Finance Requests
- Issue Certificates of Insurance and Auto ID cards
- Prepare Schedules of Insurance for delivery to client
- Prepare policies for delivery to client
- Process Policy Audits and Monthly Reports
- Identify and resolve Accounting discrepancies
- Create requests for changes to client’s coverages
Function as team member of the Agency Workforce to ensure superior service to all MMA Clients. These activities include but are not limited to:
- Perform tasks assigned as part of the Agency Standard Service Plan
- Attend meetings with Risk Management Team as appropriate.
- Manage client’s use of Certificate program, conducting training of client as needed.
- Treat clients, prospects, and company employees with courtesy and respect.
- Contribute to a team approach toward meeting goals and providing excellent client service.
- Coordinate and monitor usage and quality of outsourcing teams
- Demonstrate cooperation and effective communication with clients, vendors and co-workers.
- Ability to service clients effectively through problem solving, confidentiality, diplomacy, sensitivity and tactfulness
- Other duties as requested by members of Service Team
Demonstrate the technical expertise to assist in maintaining the Client Insurance Program. These duties include but are not limited to:
- Obtain insurance designations of CISR or equivalent
- Verify accuracy of endorsements and invoice as necessary
- Comprehend Insurance Contract requirements for Certificates
- Communicate with insurance carriers as needed
- Communicate with clients as needed
- Become proficient using premium analysis software.
- Education: College Degree, preferred
- 12 to 18 months insurance industry experience or comparable customer service experience required
- Ability to multi-task, prioritize work, and possess basic word processing and spreadsheet computer skills.
- Operational knowledge of various Windows-based application programs such as Excel and Word
- Willing to work overtime due to cyclical nature of business.
#MMASW
-
Seniority level
Entry level -
Employment type
Contract -
Job function
Sales and Business Development -
Industries
Insurance
Referrals increase your chances of interviewing at Marsh McLennan Agency by 2x
See who you knowGet notified about new Commercial Account Manager jobs in Shreveport, LA.
Sign in to create job alertSimilar jobs
People also viewed
-
Account Manager
Account Manager
-
Account Manager
Account Manager
-
Account Manager
Account Manager
-
Client Account Manager I
Client Account Manager I
-
Account Manager - D2C
Account Manager - D2C
-
Sr. Account Manager
Sr. Account Manager
-
Account Manager
Account Manager
-
Sales Account Manager
Sales Account Manager
-
Key Account Manager
Key Account Manager
-
Wholesale Account Manager
Wholesale Account Manager
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub